Javascript Error

  • Resolved QiVant

    (@qivant)


    7 years, 7 months ago

    For some reason, this plugin is giving me a javascript error in my cart.

    The error is: checkout.js:325 ppxo_paypal_legacy_options_button_element_not_found Object
    print @ checkout.js:325

    For some reason it is looking for a button element that is not found.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    Javascript errors are usually the result of a theme or plugin conflict.

    I would suggest that you temporarily switch your theme to Storefront or Twenty-Seventeen and see if that resolves the error. If it does, you’ll want to check with your theme developer to see what can be done to clear that up.

    If that doesn’t work, next I would suggest deactivating all of your plugins, except for WooCommerce and PayPal Express and then re-activate them, one at a time, until you see which one is creating the error.

    If that doesn’t do the trick, you can open a ticket by going to https://www.WooCommerce.com, then click on Support > Helpdesk > Create a ticket > Free plugins.. Please make sure to include a temporary Administrator username and password with your message, so that our team can take a look at your site.

    Melinda
    WooCommerce Happiness Engineer

    Hi @qivant, just dropping a note here incase this issue affects other issues (like myself), it’s likely your WooCommerce template files are out of date and require updating.

    Updating my custom WooCommerce template files to the latest WooCommerce release resolved this issue. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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