• Resolved the_magicbus

    (@the_magicbus)


    Hi, we are looking at SEO software for our site and tried Yoast but we are hitting a problem that seems to be Javascript related with the content optimization box showing as blank . We have used Health Check to and we cannot get Yoast to work in Troubleshooting Mode. When running the Chrome Console we get three errors, we have a screen shot but was told by Yoast support to post here. The problem also occurs on Microsoft Edge. Any help would be greatly appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • We have the same issue reported here but it should have been fixed with Yoast SEO 8.1 release. Does the issue resolve when you update your plugin to the latest version 8.2?

    Thread Starter the_magicbus

    (@the_magicbus)

    Hi, yes we were already running version 8.2.

    MariusG

    (@marius_codeinwp)

    Please upload the screenshot with the Javascript errors on an image sharing website (such as Imgur) and send us the link here.

    We are looking forward to hearing from you.

    Thread Starter the_magicbus

    (@the_magicbus)

    Is this screenshot okay?

    Plugin Support Michael Ti?a

    (@mikes41720)

    Can you confirm you are getting these JS errors with the latest version of WP 4.9.8, and only Yoast SEO v8.2 and a default theme like TwentySeventeen activated?

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter the_magicbus

    (@the_magicbus)

    Hi, I can confirm we are got the same problems running WordPress 4.9.8, Yoast 8.2 and TwentySeventeen. When running the troubleshooting mode with all plugins disabled, Yoast wouldn’t come back on.

    Thank you for all your help with this. May wait for the next update and see if that helps.

    • This reply was modified 6 years, 6 months ago by the_magicbus.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘javascript/Blank Content Optimization Box’ is closed to new replies.