Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author vasyl_m

    (@vasyl_m)

    Hi josephmiddleton,
    There are couple ways to find out what is wrong.
    First one, if you know how to use browser debugging tool like Firebug, you can check ajax calls and see which one failes.
    In case you do not, check your server error log. Maybe there are any errors related to WP Error Fix.
    The last one, please make sure that you are not using any HTTP Compression plugins. They usually are the cause of a lot of issues.

    Let us know the result.
    Vasyl

    Thread Starter josephmiddleton

    (@josephmiddleton)

    I looked at the error.log and this is what it says. Don’t understand there is plenty of memory free on the server.

    [20-Nov-2013 04:40:28 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 64 bytes) in /[server info]/wp-includes/wp-db.php on line 1554
    [20-Nov-2013 04:40:28 UTC] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 64 bytes) in /[server info]/wp-includes/wp-db.php on line 1554

    Will try it again and read error log…

    well that may have nothing to do with it–tried running it again and no errors but the one that says javascript failed.

    Joseph

    Thread Starter josephmiddleton

    (@josephmiddleton)

    Though I am not sure what I am looking at in firebug, looked at console, then ran the admin button for fix it and there are 2 red lines. I assume this may be something that can help here

    1) `_ajax_nonce 072db6eed5
    action ahm
    sub_action analyze
    Source
    action=ahm&sub_action=analyze&_ajax_nonce=072db6eed5`

    2) https://[server info]/wp-admin/admin-ajax.php?action=ahm&sub_action=trigger_view&_ajax_nonce=072db6eed5&view=patches&_=1384973802617

    Plugin Author vasyl_m

    (@vasyl_m)

    Well JavaScript application message is triggered because the request to your server failed. And it failed during ajax call.

    Based on the error, I’m assuming you have 256M Memory allocation for PHP. And it is very common for WordPress database core class to exceed that limit. Usually it happens where there is some caching or debugging plugin installed. These kind of plugins push a huge amount of information to database and that is why PHP dies.

    WP Error Fix does not deal with database but it there must be some third party plugin that causes this error.

    Would be nice if you could send me an admin login to your website so I can check the potential cause of this error.

    Our email address is [email protected]

    Regards,
    Vasyl

    Plugin Author vasyl_m

    (@vasyl_m)

    Thank you Joseph for your time and credentials to admin panel.

    Based on my investigation the problem was in weird file encoding. I have a filling that it has something todo with Security Plugin. This plugins has some internal caching and version controlling features. But I can’t confirm this information.

    The solution is – try to reinstall the WP Error Fix. Deactivate, and Remove and download it from WordPress Repository again.

    Regards,
    Vasyl

Viewing 5 replies - 1 through 5 (of 5 total)
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