I’ve upgraded! But there are some conflicts.

  • Resolved Halo Diehard

    (@halo-diehard)


    6 years, 2 months ago

    Hello! First I would like to say that I’ve been using Simple Press for a few years, and even purchased a bunch of premium plugins. I was very excited to learn about the new ownership and how the code was being rewritten to clean it up and modernize it.

    I went through the steps yesterday to update to 6.06 from the last 5 version, and was pleased that it went without a hitch – – for the most part.

    Firstly, before the update and the reason that prompted me to take the time to finally do it, is my forum page was all of a sudden throwing an “Allowed memory” fatal error. The update didn’t fix it. After running health checks, disabling plugins one at a time etc etc (a few hours of work!) I was suprprised to find that the CSS-Only theme was causing it! When I switched to Unified, the fatal error was gone.

    My second issue is Integration will not let me change the forum page. When I change the forum page, then click to update the permalink, it simply reverts the page back to Forum and the permalink back to /forum. Even if I trash the Forum page, it chooses forum-trash :/

    The third problem I am experiencing is before the Forum page started throwing the error, I was able to put shortcode for the plugin Quick Chat at the top of the page, and Simple Press would simply embed the forums beneath that. Now, when I put the shortcode (and yes, I am making sure to do it in the page’s code editor) it just shows the shortcode text. I’ve contacted the Quick Chat author and he seems certain the conflict is with Simple Press.

    To sum up:

    * CSS-Only theme causes my forums to throw a fatal out of memory error
    * My forum refuses to change it’s page and permalink
    * My forum page will not allow me to embed the plugin Quick Chat, but will other chat plugins.

    Thank you for any and all help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Halo Diehard

    (@halo-diehard)

    I just realized that Wise Chat is the plugin I am referring to above, who’s author believes the conflict lies with Simple Press and not his plugin. But neither Wise Chat nor Quick Chat will work. I have Simple Ajax Chat plugin shortcode on my forum page right now and it’s working, but I would prefer Wise Chat.

    • This reply was modified 6 years, 2 months ago by Halo Diehard.
    Plugin Support nigel01

    (@nigel01)

    Hi – you opened multiple issues on a single thread which makes it hard to address them all simultaneously. So, we’ll start with the first one – the css only theme.

    Since the theme was working and then suddenly stopped working, it means something changed in your configuration. Usually that means something was updated. So, what happens if you switch your WordPress theme to the 2015/16/17 theme and disable all the other plugins (except simple:press of course). Do you still get the memory error?

    Thanks.

    Thread Starter Halo Diehard

    (@halo-diehard)

    Hello, Nigel, thank you for your speedy reply. Apologies for the multiple issues thread; it didn’t even occur to me I should open separate ones.

    I have some good news! Somehow, my php.ini and wp-config files stopped increasing my website’s memory. Working with my host, they put a php.ini in my wp-content folder, which I’d never heard of doing. They also replaced my existing php.ini files to include the same exact code. For anyone experiencing similar issues, my host is Ionos, and the php.ini file has been placed into all three: my root, my wp-admin AND my wp-content with the following code:

    memory_limit = 512M;
max_input_vars = 5000;
post_max_size =256M;
max_file_uploads = 300M;
max_execution_time = 180;
max_input_time =120;
upload_max_filesize = 128M;

    This change has also fixed the Wise Chat shortcode issue: the chats now all show up as they are supposed to. And I found out later the post and reply buttons in Simple Press weren’t working, either, and this fixed that problem as well.

    The one issue that remains is that I still cannot change my forum page in Integration. Any existing page I try to use changes back to “forum”.

    Thread Starter Halo Diehard

    (@halo-diehard)

    Ok, so I had a brain storm and found a workaround for not being able to change what page I want my forums on in the Simple Press Integration settings. The page that refused to change was forum, and the page I wanted to use was forums (with the “s”). I put my page forums (with the “s”) in the trash, and edited forum to have the “s” on the title and slug, and it worked. Still, something is borked if I couldn’t just change it, but at least there’s a workaround.

    Everything is now as it should be ??

    • This reply was modified 6 years, 2 months ago by Halo Diehard. Reason: Marked resolved
    Plugin Support nigel01

    (@nigel01)

    Awesome – glad to hear that everything is back to normal!

Viewing 5 replies - 1 through 5 (of 5 total)
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