Its not Syncing!

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  • Hey @oranas,

    Thanks for getting in touch. I’d be glad to help lend a hand here.

    First, just to get us caught up to speed, would you be able to provide a screenshot of the plugin settings in the MailChimp For WooCommerce plugin? Specifically, could we see the tabs for Connect, Store Settings, List Settings, and Sync?

    Additionally, just to be sure there’s nothing unexpected interfering, could you provide for the following environmental details?
    — What is the version of PHP running on the site?
    — What is the version of MySQL running on the site?
    — What is the version of WordPress installed?
    — What is the version of MailChimp for WooCommerce installed?
    — What is the theme and active plugins being used on the site?

    Thanks in advance for this helpful information. We’ll keep an eye out for your reply.

    – Malachite

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