It’s not possibile pay with Credit Card!!

  • damianobdp

    (@damianobdp)


    3 years ago

    Please fix the Credit Card Bug, customers are not able to use this payment method and my business is losing a lot of money!!!!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @damianobdp,

    We don’t have enough information to judge what issue you were encountering, but our recent updates provided many stability improvements that can have an impact on credit card payments as well.
    It should work better now with the latest version. But if you have any questions or concerns, please do not hesitate to let us know so we can help out. Thank you!

    Kind regards,
    Niklas

    Thread Starter damianobdp

    (@damianobdp)

    Dear Niklas,
    I updated the latest version of the plugin but the issue is not been fixed: it is still impossibile to pay with credit card.
    You can check it visiting https://www.labottegadelpet.it and simulate the checkout, paying with credit card.

    Please, help me!

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @damianobdp,

    Could you please try setting the 3D Secure contingency in the PayPal Card Processing settings to Always trigger 3D Secure?
    We’d be happy to assist further if you could open a support thread or send us a private message (as we are not supposed to provide support from this review section):
    https://paypal.inpsyde.com/docs/request-support/
    Please include a link to this thread and we will look into it further as soon as possible.
    Thanks!

    Kind regards,
    Niklas

Viewing 3 replies - 1 through 3 (of 3 total)
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