It’s good but, there’s improvements to be made
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Overall this plugin works well with my website. There’s some superficial issues and some QOL things that should be updated but, not worth a 1* rating for just those.
QOL improvements:
- pricing page (on their websites side) has no option to set all your prices at once, only to apply the same profit margin for all shirts. XL, XXL and XXXL shirts cost extra, so if you apply the same profit margins you end up with uneven ugly prices.
- Pricing page (on their websites side) has a really bad memory leak, each consecutive visit (without a hard ctrl+f5 refresh in between) will slow down the pricing page more and more. Eventually you will have to wait as long as 15 seconds per price. Due to the way their variations are set up, it’s even worse because of the gross amount of fields you have to enter due to the amount of variations.
- Variations get set up as individual variations within your WooCommerce store, which is bad for various reasons, First of all that your product image doesnt get switched to the correct variation upon color selection but, the visitor has to select BOTH color AND size for it to switch image. Another issue with this is that it slows down your site, as it uploads multiple of the same images for each variation (eventhough they would be the same image for ALL sizes as long as they are of the same color).
The way it’s currently set up:
Red – S,
Red – M,
Red – L,
Red – XL,
Red – XXL
Blue – S,
Blue – M,
Blue- L,
Blue – XL,
Blue – XXLWhile it should be:
Red – S, M, L, XL, XXL
Blue – S, M, L, XL, XXL - Shipment tracking is a really nice addition to have. The only issue is that they don’t communicate the track n trace code until they have sent the product, which generally takes 2 days.
Why is this an issue? Well, the Track and trace code is already available mere minutes after the order has been approved. There is no reason for them to delay this communication to the client.
This is because it doesn’t get triggered until the status “order complete” Which in turn only gets triggered as soon as the status in your Gelato dashboard jumps to “Shipped”.
What should happen is that sending the track and trace gets triggered upon a change in it’s specified field (a change to the Track and trace code field).
Superficial issues
- Print quality can vary heavily. Some of their most expensive “Organic” products have the shittest print quality due to their materials and texture. The image on the 30-40ish euro Organic hoodie has completely dissapeared after 3 washes and 4 weeks of time. The 9euro non-organic 100% cotton shirts still have their prints with no signs of wear after 4 months of regular wear and the resulting amounts of washes. Test everything you want to sell thoroughly yourself before offering them up if you don’t want to suffer reputation/monetary damage.
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