Thanks for sharing your feedback,?@payoffmarketing_de
You’re right, all our plans including the free tier require an account and credit card to start and have specific pageview limits and features available to them.
It’s common for premium software providers to require some level of personal and payment information to facilitate the subscription or purchase process. Kind of like how you might be billed for an email marketing provider like Mailchimp or Constant Contact. This helps ensure that the software is properly licensed, allows for a seamless billing process, and helps maintain security measures for both the provider and the customer.
I understand the automatic upgrade has caused concern for you, and we want to assure you that you have complete control over when or if we use the card on file. You can manage these settings within your account preferences, which can be found here:?https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
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Additionally, we offer a 14-day unconditional money-back guarantee, so if for any reason you’re not completely satisfied with OptinMonster, you can cancel your account and receive a hassle-free refund. If you haven’t already, please reach out to support [at] optinmonster [dot] com and they’d process your refund.
We hope these options will give you and other users more confidence in using OptinMonster, and we appreciate you taking the time to try our platform.
Please don’t hesitate to reach out with any further questions or concerns.
