iThemes Security / Template Issue

  • I recently updated my theme (Bridge), and afterwards my logo disappeared from desktop sites. There were also other format issues that appeared on the website.
    Going through testing deactivating each plugin, it appears that the issue was ithemes security. When I deactivated ithemes security, the logo reappeared.
    Any advice as to how I can continue to use ithemes, whilst keeping my website looking pretty?!
    Thank you!

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  • Hi,

    Can you try disabling the features below to see if it helps?

    Hackrepair Blacklist Feature
    (Security> Settings> Banned Users)

    Filter Long URL Strings
    (Security> Settings> System Tweaks)

    Filter Suspicious Query Strings in the URL
    (Security> Settings> System Tweaks)

    Filter Non-English Characters
    (Security> Settings> System Tweaks)

    You may also try enabling XML-RPC and allowing Full Access to the REST API.
    (Security> Settings> WordPress Tweaks> XML-RPC)

    If disabling those does not help you can enable all Security features you wish to use and then disable them one at a time to determine the conflicting setting within Security.

    Thanks,

    Matt

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