iThemes Security blocks Zapier requests

  • Resolved ja152

    (@jdj)


    2 years, 3 months ago

    Hi,

    I recently noticed that my Zapier.com integration breaks whenever iThemes Security plugin is enabled.

    Could this be due to one or more settings inside iThemes Security that blocks requests to/from Zapiers services?

    E.g. filter long query URLS or what settings could be causing my issues?

    Any solutions if I wan’t to keep the plugin active?

    Thank you.
    Jes

    • This topic was modified 2 years, 3 months ago by ja152.
    • This topic was modified 2 years, 3 months ago by ja152.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi ja152,

    The Filter long URLs setting no longer exists since the 8.0 release.

    If enabled, try and disable the PHP Execution setting for the plugins, themes and/or uploads folder (in the order listed).

    Security > Settings > Advanced > System Tweaks

    If the information above helped you solve the issue please mark this topic as “Resolved”.

    +++++ To prevent any confusion, I’m not iThemes +++++

    • This reply was modified 2 years, 3 months ago by nlpro.
    • This reply was modified 2 years, 3 months ago by nlpro.
    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @jdj, I hope the information provided by nlpro helped resolve the issue. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

    Thread Starter ja152

    (@jdj)

    Hi,

    Sorry for the delay.

    I did try to switch off the settings referred to but iThemes Security are still blocking my Zapier integration. I wrote Zapier who confirmed issues with iThemes Security. This is the list of plug-ins that are known to cause issues according to Zapier:

    “Jetpack, Wordfence Security, iThemes Security, WP Rocket, JWT Auth, WP-SpamShield, WP Content Copy Protection & No Right Click, Limit Login Attempts Reloaded, SiteGuard WP Plugin, IP Geo Block, WPS Hide Login, reCaptcha by BestWebSoft, Profile Builder.”

    Could iThemes please look into this?

    I can try to disable more security settings if needed but if I disable all of them iThemes Security won’t be very effective protecting my site. I think there’s a compatibility issue between the plugin and Zapier.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @jdj,

    Could you please try disabling the Default Ban List feature(Security > Settings > Configure > Lockouts) and see if it helps?

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @jdj due to inactivity, I’ll go ahead and mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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