Items quantity in cart increase every time I refresh the page

Hi there! Could you send us your System Status Report along with your site’s URL so that we can take a look?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks in advance!

### WordPress Environment ###

Home URL: https://eyesice.com
Site URL: https://eyesice.com
WC Version: 3.4.4
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 5.6.37 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 50000000
cURL Version: 7.60.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.31-MariaDB-cll-lve
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.4.4
WC Database Prefix: wp5c_
Total Database Size: 1.13MB
Database Data Size: 0.92MB
Database Index Size: 0.21MB
wp5c_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB
wp5c_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB
wp5c_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp5c_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp5c_commentmeta: Data: 0.00MB + Index: 0.00MB
wp5c_comments: Data: 0.00MB + Index: 0.01MB
wp5c_links: Data: 0.00MB + Index: 0.00MB
wp5c_nm_personalized: Data: 0.06MB + Index: 0.00MB
wp5c_options: Data: 0.50MB + Index: 0.03MB
wp5c_postmeta: Data: 0.11MB + Index: 0.07MB
wp5c_posts: Data: 0.20MB + Index: 0.05MB
wp5c_termmeta: Data: 0.00MB + Index: 0.01MB
wp5c_terms: Data: 0.00MB + Index: 0.01MB
wp5c_term_relationships: Data: 0.00MB + Index: 0.00MB
wp5c_term_taxonomy: Data: 0.00MB + Index: 0.00MB
wp5c_usermeta: Data: 0.01MB + Index: 0.01MB
wp5c_users: Data: 0.00MB + Index: 0.01MB
wp5c_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp5c_wc_webhooks: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 29
custom_css: 1
customize_changeset: 195
nav_menu_item: 12
page: 9
post: 2
product: 14
product_variation: 2
revision: 69
shop_order: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (6) ###

PPOM Addon - Fields PopUp with Image: by N-Media – 1.0
N-Media WooCommerce PPOM PRO: by Najeeb Ahmad – 13.4 – Not tested with the active version of WooCommerce
Storefront Pro: by pootlepress – 5.8.1
WooCommerce - Tap WebConnect: by Tap Payments – 1.1 – Not tested with the active version of WooCommerce
N-Media WooCommerce PPOM: by Najeeb Ahmad – 13.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.4.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: SAR (?.?)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 2.3.3
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

Hi there,

From your System Status Report I see that you have the following active plugins:

PPOM Addon – Fields PopUp with Image: by N-Media – 1.0
N-Media WooCommerce PPOM PRO: by Najeeb Ahmad – 13.4 – Not tested with the active version of WooCommerce
Storefront Pro: by pootlepress – 5.8.1
WooCommerce – Tap WebConnect: by Tap Payments – 1.1 – Not tested with the active version of WooCommerce
N-Media WooCommerce PPOM: by Najeeb Ahmad – 13.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.4.4

Please disable all plugins except for WooCommerce (including Storefront Pro: by pootlepress – 5.8.1 which isn’t an official WooCommerce plugin) and check if the same is still happening.

Thank you!

The same still happening

Hi there,

I’ve just double-checked this on my test site and this is a default behavior:

https://cld.wthms.co/srbROF

When you add a product to cart and then refresh the page – the form is re-submitted and the product is re-added to cart.

Extensive custom coding would be necessary in order to change this behavior.

If the product wasn’t added to cart in the first place and the page is refreshed – one more item won’t be added to cart.

Hi there,

We haven’t heard from you in a while so I’ll be marking this thread as resolved.

Feel free to open a new thread and link to this one if you have further questions though.

Have a wonderful day ahead!