• when place items in the cart they do not appear in pop up unless you refresh,…

    on tablets/ ipads, new order notification that should appear at the bottom right corner doesn’t show, thou I can see it on desktop…

    there is some sort of bug when selecting options on some product, they are visible but doesn’t allow you to select

    the mini cart location has overridden the scroll to top sticky- not good, can this be placed to the left and scroll to top enabled

    • This topic was modified 1 year, 8 months ago by tsccorp.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi,

    From our side the cart is working nicely.  Looks like it’s conflicting with other plugins or something.

    We will suggest you deactivate all plugins one by one from your site and check if your system is working correctly or not. After trying all these things, if your problem is not solved then, It would be great if you visit our product page and reach us more. So that, we can help more with your issue.

    The minicart placement can be done using some custom CSS codes. If you contact us using the PINNED post link, we will try to help you if possible.

    Hope you understand.

    Regards

    Thread Starter tsccorp

    (@tsccorp)

    Hello yes you can try for yourself here, I’m not able to get the cart working , visit https://hollywoodmediterraneancuisine.com/ then go to menu or order from dropdown, also customers can still make purchase outside of business hours? – this in no good… I also I do have that option set for ajax, plus the more plugin’s I deactivate the more worst this plugin behaves…, I am using the paid version and both are updated

    Thread Starter tsccorp

    (@tsccorp)

    Also the live notification sound should ring every time there is an order, what if it gets busy , how can I set it to sound alert every time? also I made a new user and gave them all of the capab… as admin.. logged in separately to see if the notification pop up display, but it doesn’t only for admin role, I created a separate are for shop shop they wouldn’t see all admin menus, and just focus on shop but it’s not working, the print and download buttons and thank you order how can I disable that, the customer doesn’t need to see this….

    Thread Starter tsccorp

    (@tsccorp)

    yes sometime it will play sometimes it’s delayed, sometimes it trigger the order twice

    Also test from several devices including mobile, and also as customer and shop operator, if you will

    the notification preview should display and function the exact same way as the order edit page no need for the extra step in this type of environment speed is key, also the order edit page should have a back or return to orders button on it if it’s a must the shop operator have to visit that page

    • This reply was modified 1 year, 7 months ago by tsccorp.
    • This reply was modified 1 year, 7 months ago by tsccorp.
    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi,

    We request you follow our PINNED post and contact us through the link provided there. We need to investigate your site deeply. It seems there are some disk caches that might cause the issue.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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