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Resolved
(@confidentrachael)
Hi, I found a number of forums on this issue but none had a resolution that worked for me. I have at least 600 old items that I am unable to remove from my Facebook catalog. It tells me to delete them from woocommerce, however they already are. Deleting the entire catalog and starting over is not an option. In other forums, the status report was requested, which is included below. There seems to be an issue in the connection somewhere as some of these items even say they are in stock on facebook. I have a high turnover rate for my items so this is becoming quite the problem. Thank you in advance for your help.

### WordPress Environment ###

WordPress address (URL): https://www.theconfidentstitch.com
Site address (URL): https://www.theconfidentstitch.com
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Total Database Size: 483.92MB
Database Data Size: 316.50MB
Database Index Size: 167.42MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 28.55MB + Index: 21.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_log: Data: 3.52MB + Index: 0.09MB + Engine InnoDB
wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_acfw_virtual_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 5.05MB + Index: 9.14MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.05MB + Index: 4.34MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
wp_comments: Data: 14.52MB + Index: 10.09MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.36MB + Index: 0.09MB + Engine InnoDB
wp_gf_entry_meta: Data: 2.52MB + Index: 1.92MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_refs: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 21.25MB + Index: 4.11MB + Engine InnoDB
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 156.64MB + Index: 78.17MB + Engine InnoDB
wp_posts: Data: 21.45MB + Index: 7.89MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_view: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_lead_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shareasale_wc_tracker_datafeeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shareasale_wc_tracker_logs: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.33MB + Index: 0.42MB + Engine InnoDB
wp_terms: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 2.36MB + Index: 1.22MB + Engine InnoDB
wp_term_taxonomy: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
wp_usermeta: Data: 7.52MB + Index: 8.03MB + Engine InnoDB
wp_users: Data: 0.33MB + Index: 0.30MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.52MB + Index: 0.41MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 3.52MB + Index: 3.95MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.72MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.41MB + Index: 0.33MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 1.33MB + Index: 0.88MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.36MB + Index: 0.08MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 1.02MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_boards_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 15.33MB + Index: 8.36MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.23MB + Index: 0.55MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 4
acf-field-group: 1
attachment: 12638
blocks: 12
custom_css: 1
customize_changeset: 1
featured_item: 8
flamingo_contact: 850
flamingo_inbound: 399
global_product_addon: 1
nav_menu_item: 65
oembed_cache: 14
page: 37
post: 292
product: 3710
product_variation: 329
revision: 42
shop_coupon: 45
shop_order: 9118
shop_order_refund: 677
shop_subscription: 635
tribe_events: 49
tribe_venue: 2
ux_template: 6
vgse_editors: 1
wmpc-trash: 255
wpcf7_contact_form: 2
wpmm_theme: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (51) ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.2.1
Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 3.2
PublishPress Blocks: by PublishPress – 2.13.1
Akismet Anti-Spam: by Automattic – 4.2.4
WP Sheet Editor - Users: by WP Sheet Editor – 1.5.16
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.62
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
Disable Cart Fragments: by Optimocha – 2.0
Disable XML-RPC: by Philip Erb – 1.0.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.4
Facebook for WooCommerce: by Facebook – 2.6.16
Flamingo: by Takayuki Miyoshi – 2.2.3
Gecko Command: by Gecko Designs – 1.4.5
Gecko Woo Fractional QTY: by Gecko Designs – 0.1.2
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.5
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Manage Notification E-mails: by Virgial Berveling – 1.8.2
Facebook for WordPress: by Facebook – 3.0.6
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.330

ShareASale WooCommerce Tracker: by ShareASale.com
Inc. – 1.5.3

Simple 301 Redirects: by WPDeveloper – 2.0.6
Product Feed for Pinterest Product Catalogs: by Mehmet Cenk Yenikoylu – 1.0.4
WP Sheet Editor - WooCommerce Orders Pro: by WP Sheet Editor – 1.2.26
Woo Product Category Discount Pro: by WooExtend – 4.0
WP Sheet Editor - WooCommerce Products (Premium): by WP Sheet Editor – 1.7.16
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.13.0
WooCommerce Stripe Gateway: by WooCommerce – 6.4.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.10
WooCommerce PayPal Payments: by WooCommerce – 1.8.0 (update to version 1.8.1 is available)
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.15.0
Pinterest for WooCommerce: by premmerce – 2.4.3
WooCommerce Product Add-ons: by WooCommerce – 5.0.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.0
WooCommerce Smart Coupons: by StoreApps – 4.27.0 (update to version 5.5.0 is available)
WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0
WooCommerce Subscriptions Gifting: by WooCommerce – 2.4.0
WooCommerce Subscriptions: by WooCommerce – 4.4.0
WooCommerce Zapier: by OM4 Software – 2.3.0
WooCommerce: by Automattic – 6.5.1
Wordfence Security: by Wordfence – 7.5.10
Yoast SEO: by Team Yoast – 19.0
WP Crontrol: by John Blackbourn & crontributors – 1.12.1
WP Mega Menu: by Themeum – 1.4.2
WP Sheet Editor - Troubleshooting: by WP Sheet Editor – 1.0.0
Smush Pro: by WPMU DEV – 3.9.8
WPMU DEV Dashboard: by WPMU DEV – 4.11.13
YITH WooCommerce Product Add-ons Premium: by YITH – 2.0.2
YITH WooCommerce Wishlist Premium: by YITH – 3.1.1
Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8

### Inactive Plugins (33) ###

Advanced Custom Fields: Font Awesome: by Matt Keys – 4.0.3
Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.1.1
Custom Post Type UI: by WebDevStudios – 1.12.1
Gravity Forms: by Gravity Forms – 2.5.12
JSON Basic Authentication: by WordPress API Team – 0.1
Media Cleaner (Pro): by Jordy Meow – 6.3.2
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.35
Nextend Social Login: by Nextendweb – 3.1.4
PayPal for WooCommerce: by Angell EYE – 2.1.16
PixelYourSite: by PixelYourSite – 9.0.0
PixelYourSite Pinterest: by PixelYourSite – 3.2.2
Print, PDF & Email by PrintFriendly: by Print
PDF
& Email by PrintFriendly – 5.2.2

Product Reviews Import Export for WooCommerce: by WebToffee – 1.4.5
Redirection: by John Godley – 5.2.3
SiteGround Optimizer: by SiteGround – 7.1.1
Tracking Code Manager: by Data443 – 2.0.6
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.3
WooSidebars: by WooCommerce – 1.4.6
Wordfence Assistant: by Wordfence – 1.0.9
WP Migrate DB Pro: by Delicious Brains – 2.2.2
WP Sheet Editor - Bulk Edit GiveWP Forms Pro: by WP Sheet Editor – 1.0.14
WP Sheet Editor - Comments Pro: by WP Sheet Editor – 1.1.8
WP Sheet Editor - Custom Tables Pro: by WP Sheet Editor – 1.1.15
WP Sheet Editor - EDD Downloads Pro: by WP Sheet Editor – 1.0.47
WP Sheet Editor - Editable Frontend Tables (Premium): by WP Sheet Editor – 2.4.13
WP Sheet Editor - Events Pro: by WP Sheet Editor – 1.1.7
WP Sheet Editor - Facebook for WooCommerce: by WP Sheet Editor – 1.0.0
WP Sheet Editor - Media Library: by WP Sheet Editor – 1.9.9
WP Sheet Editor - Post Types (Premium): by WP Sheet Editor – 2.24.11
WP Sheet Editor - Taxonomy Terms Pro: by WP Sheet Editor – 1.5.21
WP Sheet Editor - Users (Premium): by WP Sheet Editor – 1.5.11
WP Sheet Editor - WooCommerce Coupons (Premium): by WP Sheet Editor – 1.3.26
YITH WooCommerce Wishlist: by YITH – 3.9.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #64 - /shop/
Cart: #63 - /cart/
Checkout: #62 - /checkout/
My account: #61 - /my-account/
Terms and conditions: #105922 - /terms_conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.theconfidentstitch.com
Subscription Statuses: wc-active: 320
wc-expired: 1
wc-pending-cancel: 8
wc-on-hold: 24
wc-cancelled: 282

WooCommerce Account Connected: ? Yes
Active Product Key: ? Yes
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Montana

### Subscriptions by Payment Gateway ###

other: wc-active: 2
wc-cancelled: 25
wc-on-hold: 4

PayPal: wc-active: 13
wc-cancelled: 7
wc-on-hold: 1

Stripe: wc-active: 245
wc-cancelled: 222
wc-expired: 1
wc-on-hold: 18
wc-pending-cancel: 8

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

PayPal Card Processing: refunds
products
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: ?
Used PayPal Checkout plugin: –

### Subscriptions Gifting ###

Gifted Subscriptions Count: 7

### Action Scheduler ###

Canceled: 26
Oldest: 2022-05-15 17:30:03 -0600
Newest: 2022-06-09 10:30:04 -0600

Complete: 12,452
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### WooCommerce Zapier ###

Database Version: ? 14
Detailed Logging Enabled: Yes
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Generated at: 2022-06-10 12:15:21 -06:00
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Viewing 2 replies - 1 through 2 (of 2 total)
Juan G. (woo-hc)
(@judagutor)

2 years, 5 months ago

Hi @confidentrachael!

Could you please confirm if the Enable product sync option is enabled in Marketing → Facebook → Product sync?

Also, press the Sync products button and check if the issue persists.

More about catalog syncing here: https://woocommerce.com/document/facebook-for-woocommerce/#catalog-syncing

If the issue does persist, kindly contact us at the Facebook for WooCommerce dedicated support forum to take a further look at your case; please notice that this forum is for WooCommerce core queries only.
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You can include a link to this forum thread to keep track of what’s already been done.
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We will be able to help you further there.

Cheers!

Thread Starter confidentrachael
(@confidentrachael)

2 years, 5 months ago

Yes, it is enabled. Manually syncing did not change anything. I created a new forum on Facebook for Woocommerce here.
Viewing 2 replies - 1 through 2 (of 2 total)
The topic ‘Items deleted in woocommerce still appearing in facebook catalog’ is closed to new replies.
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