Item image not displayed

  • Resolved majdawoocomm

    (@majdawoocomm)


    6 years, 7 months ago

    Hi,

    First, thank you for this great plugin! I have installed it this morning and it works great! I have just one problem with it: item image is not being displayed at all. I used your default email template that is being sent 1 hour after the cart is abandoned and it uses {{products.cart}} short code. It sent an email right on time, but within email no images were displayed at all, only image placeholder. The same thing is with test email.

    Thanks,
    Majda

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Glad to know that you liked our plugin.

    I have replied to your queries via email for this. As you have mentioned the same query on our ticketing system.

    You can see the product image by clicking “Display images below” in the email. As sometimes products image will be displayed when you will click on the “Display images below” link due to email server setting.

    Let me know if you have further queries.

    Regards,
    Chetna Bhutka

    Thread Starter majdawoocomm

    (@majdawoocomm)

    Sorry for the delay,

    I have included “Always display external images” in my Gmail account and I am still not getting images in table. Is there a way to display product details without Item/images column?

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    I have replied to via our ticketing system. As you have dropped your email on that as well. We will continue to communicate through it.

    Let me know if you have any queries.

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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