• The plugin works as promised, but trying to understand how & why is a challenge.
    The support team don’t like responding to chat, and the email support time is 48 hours.
    That said, the chat will help you in a tight spot, and they’ll do a good job at it.

    This is a good technical solution, but it’s not for the faint of heart, or those without technical background. Be ready for a bit of an emotional roller-coaster…

Viewing 1 replies (of 1 total)
  • Plugin Author RabbitLoader

    (@sanrl)

    Hi @mikedarnell

    Thank you for your honest feedback! We’re glad to hear that RabbitLoader is delivering on its promises and that our support team has been able to assist you effectively when needed.

    We understand that the technical aspects can sometimes feel overwhelming, especially for users without a technical background. We truly appreciate your patience and will take your feedback into account as we work to make our documentation and explanations even more user-friendly.

    As for our support, we’re committed to improving our responsiveness across all channels, and your input helps us identify where we can do better. Please know that we are here to help and will always strive to make your experience smoother.

    Thank you again for sharing your experience and for giving RabbitLoader a try. If there’s anything specific we can assist with, please don’t hesitate to reach out.

    Best regards,
    The RabbitLoader Team

Viewing 1 replies (of 1 total)
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