• This plugin really spams your database. There is a HUGE number of queries involved, it’s incredible.

    And if you are as annoyed as my clients about the constant “give us a 5star review” nagscreen after 3 months of use, which never goes away even if you click the button you have already reviewed, just use this code, it will solve all your headache:

    remove_action( 'admin_notices', 'knit_pay_review_request_admin_notice' );

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gautam Garg

    (@gautammkgarg)

    Hello @sx1001

    Thanks for writing the review and reporting the issue which you are facing. We need more information in order to understand the issues which you are facing. Could you please contact us via WhatsApp/Call. I ensure you that we will try to help you in best possible way.

    https://www.knitpay.org/contact-us/

    Plugin Author Gautam Garg

    (@gautammkgarg)

    @sx1001

    After double checking the issue which you mentioned related to review notice. We found that we have already removed review notice code long ago from Knit Pay (in version 8.83.5.0, which was released on 1 Aug 2024). It means you might be using the version of Knit Pay which is more than 1 year old. We recommend you updating Knit Pay plugin to get latest features and updates.

    Regarding the database issue which you mentioned, our intention is never to spam the database. We keep only that data in the database which is required for the proper functioning of the plugin. After updating of plugin, if you find any database query, which you might think is not relevant, feel free to discuss, we will try to optimize that code.

    We are still waiting for your call/whatsapp message. Because we don’t have enough information, we could not take proper action, but as I mentioned in previous message also, once you will contact us with more details, we will try our best to help you in best possible way.

    After updating the plugin, if you think that the issues which you were facing resolved, feel free to update the ratings.

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