It worked well and then stopped working… :)

  • Resolved marmitejim

    (@marmitejim)


    7 years, 10 months ago

    Hi – I was happily using your plugin and about a week ago its failed – ie; any new SVG’s I upload respond as if they are downloadable files when I go to Add Media and they don’t have thumbnails in the Media Library.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Benbodhi

    (@benbodhi)

    Hi @marmitejim,

    Firstly, thanks for your support and enjoying my plugin ??

    Nothing major has changed in that time…

    Are you able to test with a default WordPress theme and no other plugins active?

    I’d be happy to take a quick look to see if it’s something obvious if you have trouble tracking down the issue. You can send temporary admin login to [email protected]

    Thread Starter marmitejim

    (@marmitejim)

    Wow fast response!

    It looks from the dates that it occurred around 15th May which is the date of the last WordPress upgrade.

    I’ll send temporary login.

    Thanks Ben!

    Thread Starter marmitejim

    (@marmitejim)

    Thanks for looking at this problem for me Ben – it does indeed look like a problem with the Avada theme recent patch.
    I’ll make sure I pop in a donation for your hard work.
    Thanks
    Jim

    Plugin Author Benbodhi

    (@benbodhi)

    No problem Jim, thank you kindly.
    Glad we got there.

    Hopefully Avada devs can provide a fix soon (maybe just include my plugin as a required plugin for their theme in the future) ??

Viewing 4 replies - 1 through 4 (of 4 total)
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