It stopped working after the update

I ran into the same issue, we have over 80 separate surveys for different topics on our site, and all of the questions for every survey are gone and we can’t add them back because the buttons are working as submit buttons instead of interface buttons.

An update to my last post, after checking the database, I can see that all of the questions are still listed in the post in the database, they are simply not being loaded into the edit page for the surveys. I’m not sure where the response data is stored to be able to check that information however.

1. Temporarily switch to an unmodified, default WordPress theme
2. De-activate all other plugins except Awesome Surveys

Does the problem persist?

I am having the same issues. Questions disappear and can not be edited. They do appear in posts. I have tried several generic themes and still have no luck.

When working, this survey is the absolute very best. When not, worthless.

I am hoping there is a “fix” or “work around” available that keeps this plug-in as one of my favorites……

Deactivated everything else … no change ??

*RESOLVED! – I just wanted to post my solution to this issue, in case it helps someone else.

After doing some digging through the code and using a browser-debugger, I finally discovered what was causing my issue in the admin panel (form editor was not showing up and buttons did not work correctly). The issue actually stemmed from a javascript error prior to the Awesome Surveys plugin loading. Unfortunately, most browsers do not continue loading javascript files once an error is encountered so later scripts do not get to run. The error in my case was an issue with the WordPress core “media.js” file not being able to locate the wp.media javascript object. The cause for this was a failure by my theme to load the WordPress Media Manager javascript files.

To solve this issue, you need to add the following to your functions.php file:

/**
 * Load media files needed for uploader
 */
function load_wp_media_files()
{
	wp_enqueue_media();
}
add_action( 'admin_enqueue_scripts', 'load_wp_media_files' );

This solved the issue for me and allowed me to edit the survey forms again.

*Follow-up Just an additional note for those who may be having an issue with your surveys not showing up on the front-end of your website.

Visit the survey edit page for the surveys that are not appearing and check your id number, after the update I found that all of my survey ids had been changed due to the database update and the old ids no longer worked. After updating the ids on the pages where they were supposed to be displayed, they worked just fine again.

Tried this and no change. My surveys still appear on the website and if I ‘preview’ them, but none of the questions appear in the editor, or they simply can’t be changed or deleted.
Very frustrating

I have tried deleting the plugin and reinstalling. Strangely enough my surveys are still there once reloaded, but still can’t access them!

I was able to fix this by editing one file in the plugin

\wp-content\plugins\awesome-surveys\includes\views\html-survey-builder.php
In line 10, I replace the 2 hidden input fields with this code:

<input type="hidden" name="existing_elements" id="existing_elements" value='<?php echo esc_attr( $existing_elements ); ?>'>
<input type="hidden" id="content" name="content" value="<?php echo esc_attr( $post->post_content ); ?>">

Howdy aceraven777,

Can you send a pull request on the github repo? https://github.com/WillBrubaker/awesome-surveys

I can confirm I had the same problem editing survey questions and aceraven777’s solution appears to fix it.

Hi @willthewebmechanic,

I’ve already submitted pull request. Sorry I’m busy these days. ??

aceraven777 you’re a hero! It now works, thank you.

I did aceraven777’s fix and i still can’t build a survey… just says “javascript loading…” and the buttons are unclickable. This problem persists in both firefox and chrome.