it shows blank page when clicking “Add Images ” button

  • Resolved baka0000

    (@baka0000)


    6 years, 10 months ago

    Hi there,

    When I try to create a new album by clicking on the “Add Images” button, pop-windows shown up but it is just blank.

    THanks

Viewing 1 replies (of 1 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are terribly sorry for the inconvenience you have faced. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Please let us know in case you will have questions.

    Thank you! Have a nice day!

Viewing 1 replies (of 1 total)
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