• Resolved Серг?й

    (@hoseua)


    It is not possible to select individual products in the Show in products block. When trying to add individual products, by name, article number, system number, in the Show in products block, the system performs an endless search. Adding product categories works as it should.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I hope you’re doing well.

    In this case, I suggest you try disabling all the plugins except for WooCommerce and our plugin, and then check if the issue is solved. I also suggest you try changing to the WordPress default theme to check if the issue is related to the theme.

    If the product search works correctly, then you will need to enable the other plugins again, one at a time, to check which one is causing the issue.

    We’ll remain at your disposal.

    Thread Starter Серг?й

    (@hoseua)

    Hi @aranofacundo thanks for your reply.

    None of the above fixes the problem. I can add any category, but no single product. Despite the fact that in the old options, single products are selected and work as they should. I don’t have any errors in the logs, neither in WooCommerce nor in yours

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    please share with us the url of your site so that we can make a test.

    thank you.

    Thread Starter Серг?й

    (@hoseua)

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    can you show with a video the issue? Please keep opened the browser console to understand if there’s an error there.

    Thread Starter Серг?й

    (@hoseua)

    Hi @alessio91

    I don’t know what happened, but now everything is fine. I tested various combinations, and everything works as expected. Thank you.

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    happy to hear that! ??

    I’m setting this topic as solved.
    If you have any other doubt, don’t hesitate to contact us and we will be happy to help you.

    Have a great day!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘It is not possible to select individual products in the Show in products block’ is closed to new replies.