• Resolved senileshark

    (@senileshark)


    I want to enable sandbox mode, but every time I enable it and save changes, it is unticked. Also, I can no longer switch tabs from connection to standard payments. I need assistance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @senileshark,

    Could you please share with us a copy of your WooCommerce system report?
    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support

    Behavior like this could potentially be caused by third-party plugins. Especially when checkout field editor plugins are in use, I suggest temporarily disabling all other plugins except for WooCommerce and PayPal Payments to see if the behavior persists.
    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter senileshark

    (@senileshark)

    I tried switching off the checkout field editor plugin and it works, kinda… You see this is what I am facing right now

    View post on imgur.com

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://trails-tale.com
    Site address (URL): https://trails-tale.com
    WC Version: 7.1.1
    REST API Version: ? 7.1.1
    WC Blocks Version: ? 8.7.6
    Action Scheduler Version: ? 3.5.3
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.32
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.1.1
    WC Database Prefix: wp_
    Total Database Size: 22.75MB
    Database Data Size: 19.65MB
    Database Index Size: 3.10MB
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    cartflows_flow: 3
    cartflows_step: 6
    custom_css: 3
    customize_changeset: 44
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    wpforms: 2
    wpm-testimonial: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (16) ###
    
    iThemes Security: by iThemes – 8.1.4
    Blocksy Companion: by CreativeThemes – 1.8.61
    Checkout Field Editor and Manager for WooCommerce: by Acowebs – 2.2.5
    Elementor: by Elementor.com – 3.9.0
    Facebook for WooCommerce: by Facebook – 3.0.5
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    Rank Math SEO: by Rank Math – 1.0.103.1
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    Super Socializer: by Team Heateor – 7.13.43
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.23
    
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    WooCommerce: by Automattic – 7.1.1
    WP Mail SMTP: by WPForms – 3.6.1
    WPForms Lite: by WPForms – 1.7.8
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
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    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
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    variable (variable)
    
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #81 - /products/
    Cart: #82 - /cart/
    Checkout: #83 - /checkout/
    My account: #84 - /my-account/
    Terms and conditions: #1226 - /terms-conditions/
    
    ### Theme ###
    
    Name: Blocksy Child
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Blocksy
    Parent Theme Version: 1.8.60 – 1.8.61 is available
    Parent Theme Author URL: https://creativethemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: blocksy/woocommerce/cart/cart.php
    blocksy/woocommerce/cart/mini-cart.php
    blocksy/woocommerce/content-widget-product.php
    blocksy/woocommerce/content-widget-reviews.php
    blocksy/woocommerce/myaccount/my-account.php
    blocksy/woocommerce/product-searchform.php
    blocksy/woocommerce/single-product/tabs/tabs.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: –
    Shop country code: IN
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-12-13 12:03:59 +00:00
    Options: ?
    Notes: 54
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 20
    Oldest: 2022-11-29 15:37:40 +0000
    Newest: 2022-12-02 06:00:41 +0000
    
    Complete: 772
    Oldest: 2022-11-29 11:58:00 +0000
    Newest: 2022-12-12 14:36:20 +0000
    
    Failed: 13
    Oldest: 2022-11-30 12:38:32 +0000
    Newest: 2022-12-12 14:29:42 +0000
    
    Pending: 10
    Oldest: 2022-12-12 16:10:47 +0000
    Newest: 2022-12-30 03:22:52 +0000
    
    ### Status report information ###
    
    Generated at: 2022-12-12 14:37:18 +00:00
    
    Thread Starter senileshark

    (@senileshark)

    To further clarify, even after entering an address, it asks me to enter an address. What to do next?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @senileshark,

    The update we previously mentioned has been released by now.
    So when updating Checkout Field Editor and Manager for WooCommerce and PayPal Payments to the latest versions, both the reported problems should be resolved.

    Please let us know if any issues persist for you.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, and assume the information we provided helped you out, so I’m marking this thread as resolved.
    If you have any further questions, please feel free to reopen this topic or create a new one. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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