• It sent the email of the admin user to their server and subscribed it to a newsletter, without asking for consent or permission. I uninstalled it one year ago, yet tyche software is still sending me spam about their “black Friday deals”

    edit: it has a button “click here to be notified of updates” or something like that. The user pressed it, and the admin email has been subscribed. It should ask which email to subscribe, and not presume that the admin is interested in receiving spam

    • This topic was modified 6 years, 3 months ago by magneticdud.
Viewing 1 replies (of 1 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi @magneticdud,

    I sincerely regret having caused you such an inconvenience.

    We do not take the email address from the admin account of the site where the plugin is installed as a subscriber email address without our client’s permission.

    You are subscribed to our newsletter only if you have downloaded the plugin file (For Lite version) or purchased the plugin (PRO version) from our website because you are registered on our site while doing that.

    Can you please share with us the email address where you are receiving these emails? So, I can unsubscribe your account and you will never get emails from our website. We can also check if you have an account on our website or not.

    If you are not comfortable sharing your email address here then you can drop us an email on “support at tychesoftwares dot freshdesk dot com” with it.

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)
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