It hasn’t worked normally in a few days

  • Resolved attesz98

    (@attesz98)


    3 years, 4 months ago

    Hello. The system has not been operating normally for a few days. Clicking on the button will start loading the wforms, 2-3 seconds and will not send. If I turn off the gsheet plugin it works normally. I tried to authenticate again, twice, it doesn’t work. All pages are fine, titles are set, etc.

    The page I need help with: [log in to see the link]

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  • Plugin Author westerndeal

    (@westerndeal)

    Hello @attesz98
    Sorry for the delay in responding,

    Can you enable the debug log and look if there are any errors to help you further to troubleshoot an issues

    Navigate to Integration Tab, and look at the debug view link, below Authentication,

    Make sure, if it’s showing empty then you must have to enable the debug log from wp-config.php
    Refer: https://www.gsheetconnector.com/how-to-enable-debugging-in-wordpress

    If still showing empty then check the debug.log file under the wp-content directory

    Hope it helps so that error can be identified in the log file after file submission to guide you further

    Thanks
    Abdullah

Viewing 1 replies (of 1 total)
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