It doesn’t work for few customers

  • Resolved xtvard02

    (@xtvard02)


    1 year ago

    Hi there,

    I am solving the issue with plugin, where after installation it works and we where create order with order number that we defined in plugin settings. But later different users create new orders where order number is internal woo_id as before.

    Can somebody explain me how it is possible?

    Thank you, Robert.

    • This topic was modified 1 year ago by xtvard02.
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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi xtvard02,

    Thanks for reaching out.

    We couldn’t replicate the issue when we tested the scenario on our end. Please share the details of the scenario that caused the issue.

    Also, share your WooCommerce system status report (WooCommerce>status>system status report) to have a better understanding of your system environment. You may share the details directly via this link if you have any privacy concerns.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?xtvard02,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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