It does not work properly

@antwal Plugin author doesn’t have the ability to delete reviews. Probably WP forum Mods deleted it because your view was more of a support request than a review.
Can you elaborate on issue you are facing? Screenshot or even better a screencast so that I can test by replicating your settings. Thanks.

@metalfreek

I replied to the problem that you didn’t understand why it didn’t work; but reporting the review for support requests doesn’t seem right to me.

I have already explained what doesn’t work and put the list of plugins used, there is no custom code in the basic wordpress theme, but the plugin doesn’t work.

I’m using another plugin that works fine; I tried others too and none of them worked.

Surely some installed plugin generates the problem but currently I can’t debug and understand where the problem is.

the email that must work for me is this (example): https://postimg.cc/CRYQgv1C

instead it comes like this: https://postimg.cc/XZhM4wtV

@antwal Can you show me what you have added on plugin settings page for fields I have highlighted on this pic https://i.postimg.cc/ZYgXHs3m/Capture.png

I temporarily reinstalled the plugin, on the development server, the settings are as follows:

Settings -> General : https://postimg.cc/1g4s1jk8

Plugin configuration: https://postimg.cc/FdV4yXcn

Searching the plugin code I didn’t find “wp_mail”, but I found them inside the “vendor” folder with a “freemius” library; At this point I think the problem is the library used.

On the local server I have PHP 8.1 and on the online server the same version; searching online among the problems of this library, someone says that it is not perfectly compatible with PHP 8.x

Also the plugin has another problem, on “unsubscribe”: https://postimg.cc/Wd8gHdV2

this is what it looks like: https://postimg.cc/Xph3fbXQ

the only button that works is “Done” the rest doesn’t work

@antwal You should also add email From name in plugin settings otherwise from email will not be used for compatibility reasons. Please try by adding Email From Name in plugin settings.

@antwal I hope my last suggestion worked for you. Feel free to open new thread if you are still having issues.

sorry for the delay in replying, I fixed it on production servers using php 8.0.x, with 8.1 and .82 it doesn’t work well.

on local server it doesn’t work except i don’t use smtp but i solved this too without using smtp.

I made changes to the plugin for my needs and those of other users and removed all the PRO part