It does not work on a specific URL

Hi adademm,

If you have configured URL properly then it should work.

Can you please give us site URL on which you have setup Icegram message?

Also URL which you have configured in “Specific URLs on this site” option.

We will look into it.

Thanks,
Team Icegram

Hi

The URL on which we have setup Icegram is “https://www.larevuedudigital.com/2014/11/mobile/montre-withings-elle-enregistre-votre-activite/”

I configured the plugin like this : https://drive.google.com/file/d/0B7h8vpbfDsnfckVWUlBhaG9vd0E/view?usp=sharing

Did you see something wrong in this ?

Thanks.

Please try with the latest 1.8.1 release. And possibly try a wildcard match like this:

https://www.larevuedudigital.com/2014/11/mobile/montre-withings*

Also, can you try another type of message – not a popup – action bar or something else – on that page? Sometimes there could be a conflict in JavaScript libraries leading to such problems.

Hi

I tried your solution after the last update ( 1.8.3 ) and finally, it works.
Thank You

Regards.

Glad to here that it works for you.

BTW, it would be grateful if you could give a 5 star rating for Icegram
plugin by simply clicking on the link below:

Icegram Feedback

Regards,
Team Icegram.