It does not work correctly

  • Resolved solucionesweb2142

    (@solucionesweb2142)


    5 years, 1 month ago

    Hi, I have the following issue:

    I have been using this plugin without problem until yesterday, but now it has stopped working.

    – We have not updated the plugin, nor the wordpress version.
    – It works perfectly for me in a local copy with the same version of the plugin and wordpress.
    – I can see the images from the developer mode of the web browser, the problem that is not seen is that it does not load the typical style and class (for example .tg-loaded).

    Can you help me in any way? Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Cristian Raiber

    (@cristianraiber-1)

    @solucionesweb2142 – I just checked this and it looks like you have a few JS errors in your browser console. I can’t say exactly what plugin is causing that error, but, could you try disabling them all together and just keeping Modula active?

    If that fixes it (hopefully, the issue’s not coming from the theme), then re-enable them 1-by-1 back.

    Waiting for your report ??

    /Cristian.

    Thread Starter solucionesweb2142

    (@solucionesweb2142)

    Hi, thanks for the quick response.

    We cannot prove it because the web is currently online, we will do the tests in a local copy.

    I will inform after trying to deactivate the plugins. Thank you.

    Thread Starter solucionesweb2142

    (@solucionesweb2142)

    Hi Cristian, as you said it was JS.

    There were two calls to a JQuery with different versions, after removing the “old” everything works correctly.

    Thank you.

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    @solucionesweb2142 – Happy to hear it’s working fine now ??

    /Cristian.

Viewing 4 replies - 1 through 4 (of 4 total)
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