Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WP Fortune

    (@bpluijms)

    Hello,

    WooCommerce Upload My File is developed to upload files AFTER checkout, see also the FAQ.

    Our PRO version has also the possibility to upload files BEFORE checkout.

    Best regards,
    Bart

    Thread Starter altanopusno3

    (@altanopusno3)

    i can not see any upload button AFTER checkout

    Plugin Author WP Fortune

    (@bpluijms)

    Hello,

    When you have installed the plugin, enabled uploads and checked for the required status(es) you’ll find a upload button on the product detail page. Once an Order is processed a button will appear in the order overview page and a file upload screen will appear on order-detail page.

    If this is not the case you could check if it is a error related to another plugin or theme.
    Please check if it is working with a default WP Theme like Twenty Thirtheen and deactivate all plugins (Except for WooCommerce and WooCommerce Upload My File of course) if this solves the problem.

    Best regards,
    Bart

    Hi,
    my problem is the same,
    There is no upload button nowhere: https://prntscr.com/4q4wu3
    I think thath i chek all necessary boxes: https://prntscr.com/4q4xnt

    Plugin Author WP Fortune

    (@bpluijms)

    Hello Vendesign:
    Please read our Plugin description and above answers, because they already answer your question:

    Let customers upload a file after completing an order and attach this to an order.

    The WooCommerce Upload My File plugin allows customers to upload a file an attach it to an order. Once an Order is processed a button will appear in the order overview page and a file upload screen will appear on order-detail page.

    Best regards,
    Bart

    TY for fast answer, but is the same situation: https://prntscr.com/4q533v
    There is no other steps, i think.

    Plugin Author WP Fortune

    (@bpluijms)

    As told:

    Once an Order is processed a button will appear in the order overview page and a file upload screen will appear on order-detail page.

    You show me the “Thank you” page, after the order is processed.
    The FREE version of WooCommerce Upload My File is not able to show upload fields on this part of WooCommerce.

    If you want more options you can always have a look at https://www.wpfortune.com.

    Best regards,
    Bart

    Thanks, but i think that there is no other steps between these. I think, that this is the problem of the other guys here also…
    Here is all four steps, where must be the upload button:
    https://prntscr.com/4q5d87

    Plugin Author WP Fortune

    (@bpluijms)

    This is really my last reply.

    Please read our plugin description:

    Let customers upload a file after completing an order and attach this to an order.

    The WooCommerce Upload My File plugin allows customers to upload a file an attach it to an order. Once an Order is processed a button will appear in the order overview page and a file upload screen will appear on order-detail page.

    As the plugin description tells: file upload screen will appear on order-detail page

    So to answer your question:
    – Uploads are not possible on ALL 4 steps.
    – Uploads are possible on the ORDER DETAIL page: this is the page where your customers see their order. If your customers don’t have an account for your store they are not able to upload files in our FREE plugin.

    Again: if you want more options you can always have a look at one of our PREMIUM plugins.

    If you need help with WooCommerce, just contact WooThemes or read their documentation.

    Best regards,
    Bart

    Thanks Bart,
    I have a little progress and finally understand your words and where is the problem, but it’s so illogical. May be answer for me is to buy your product.

Viewing 10 replies - 1 through 10 (of 10 total)
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