Hi,
You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881
Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.