It does not recognize incoming or outgoing transactions

Hello,

There is no premium version to the plugin, the plugin itself is free, and there are some premium extensions to the plugin that you can purchase and install. But the base plugin is the free version that you can find here on www.remarpro.com.

If incoming and outgoing transactions are not shown, there could be multiple reasons for this. But the most common one is if the cron jobs are not running. Deposits and withdrawals are processed by the plugin’s cron jobs. There are some hosts that disable the WordPress cron mechanism to improve performance. In any case, it might be preferable to enable external triggering for best performance.

To find out how to do this, see the Troubleshooting section of the documentation, available via the plugin’s screens or at github:

https://github.com/dashed-slug/wallets/blob/master/docs/troubleshooting.md#in-the-admin-screens-the-following-error-is-shown-cron-tasks-have-not-run-for-at-least-one-hour

Please check to see if cron jobs are running, and if not, then this is the problem. You can check at: “Dashboard” -> “Bitcoin and Altcoin Wallets” -> “Debug” -> “Cron jobs last ran on”. If the cron jobs are running, then the time shown should be recent (a few minutes ago).

If you are certain that cron jobs are running correctly but still you don’t see transactions, then let me know and we’ll investigate further.

The solution is provided at the above link. Please let me know if you have any questions about any of this or if you require assistance with anything.

with regards,

Alex

Greetings Alex, well if it’s true my boss bought one of your accessories, I’m going to check the status of the cron jobs and let you know.

A question in the transaction report, the date and time appear like this: j of F of 2024 8:i where the parameter is configured so that the date and time are displayed correctly

I have configured the Cron and I can already see the transactions but despite complying with more than 6 confirmations the transactions remain in a pending state, how can I solve that they are done?

Hello,

That’s great to hear.

Normally the transactions should update to done automatically. How this happens depends on the type of wallet adapter that you are using. You never mentioned which adapter you are using, but in general:

1. If you are connecting to a Bitcoin-like wallet, you should rely on the walletnotify= mechanism described here and not on the fallback mechanism that is slow, but eventually discovers old transactions. Doing so ensures that the plugin is notified immediately as soon as the wallet sees a new deposit, or if any incoming deposit gets more confirmations. The number of confirmations required to change the status from pending to done can be configured in the wallet adapter’s settings (See Minimum number of confirmations for incoming deposits in the wallet adapter settings screen.)
2. If you are connecting via the CoinPayments adapter, then the transaction switches to done when it receives an IPN message from CoinPayments of status 100. You can check to see what IPN messages have been sent to your site at the IPN history page: https://www.coinpayments.net/acct-ipn-history

If you are using a Bitcoin-like wallet, please verify that you have entered the correct curl command in the walletnotify= line, and ensure that the curl command actually reaches your WordPress site.

Let me know which wallet adapter you are using and whether you were able to set up walletnotify.

with regards