It created a new image instead

  • Not sure how I could do this wrong, but chose “Replace Image”, uploaded an image, clicked “Replace” and it added a new image to my media library without replacing the old one.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Zone

    (@aspengrovestudios)

    Hello,

    I’m so sorry if you are experiencing any issues, in this case, we recommend using the support thread so technical support can help you. Writing a ticket allows us to solve the issue, 1-star review is hurting the reputation of the plugin that we shared with the community for free – to help people.

    Is there any other reason why you don’t recommend the plugin and if there is anything else we can improve?

    Issue

    I have tested the plugin with the latest version of WordPress and I wasn’t able to replicate this issue. It would be super helpful if you can provide us with more information and we will be happy to help.

    Please share with us the health info, Site Health is a tool in WordPress that helps you monitor your website. Installed plugins, themes and detailed information about the site configuration

    To export Site Health Info?

    1. In your WordPress Dashboard, navigate to Tools >> Site Health.
    2. Click on the “Info” tab.
    3. Then click on the “Copy site info to clipboard” button.
    4. Paste the copied information on your support request.

    Video: https://www.youtube.com/watch?v=LbRMIrZDdPM&feature=youtu.be

    Thread Starter mortoray

    (@mortoray)

    Sorry, I’d be happy to delete the review, but that doesn’t appear to be an option.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @mortoray

    Moderator note: You cannot delete your review, but you can edit it. Hover over the lower right corner and you’ll see an edit link.

    Plugin Author WP Zone

    (@aspengrovestudios)

    Hi @mortoray

    Our customer reviews are very important to us, and we hope that you will be willing to revise your review. You can update your review by clicking the “edit link”.

    We appreciate your time!

Viewing 4 replies - 1 through 4 (of 4 total)
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