It brakes down products images and website ordering

  • Resolved beautyspot1

    (@beautyspot1)


    2 years, 2 months ago

    This is urgent for support.

    we used your plugin 1 day ago and today the 1st page of our site looks ok.

    When you get into a product page is broken and if you try to order… critical problem!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @beautyspot1

    Thanks for reaching us.

    The issue you are reporting here is quite unusual as CTX Feed doesn’t effect the frontend. So, I would suggest you to deactivate CTX Feed and check if the issue remain. Is not the please, let us know the issue in details with proper visual references. We may also need to see the system status which you can copy from CTX Feed. > Status > Copy and paste it here.

    Kind regards,

    Thread Starter beautyspot1

    (@beautyspot1)

    Thank you for the quick reply. We did what you suggested and it seems to work fine now.

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @beautyspot1

    Thanks for reaching us again. In case you are still experiencing the same issue after activating our plugin, Please, reach us from here as we may have to inspect the issue more deeply.

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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