• Resolved Bembelrocker

    (@bembelrocker)


    Your Plugin is not working anymore after Main Update WordPress 5.6, it generates a white page if you want to add a product or edit one….

    WordPress-Version 5.6
    Theme: Avada (Version 7.2.1)
    Plugin: Facebook for WooCommerce (Version 2.2.0)
    PHP-Version 7.4.11-7.4.11-1

    It says something with error on wp-includes/functions.php Line 5311…. if i switch on debug mode… hope you can help…

    • This topic was modified 3 years, 10 months ago by Bembelrocker.
    • This topic was modified 3 years, 10 months ago by Bembelrocker.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @bembelrocker,

    It says something with error on wp-includes/functions.php Line 5311

    Can you share the full error message? That will help narrow down the problem. And your WooCommerce version too.

    Thanks!

    Thread Starter Bembelrocker

    (@bembelrocker)

    The above error was caused by another plugin. i disabled it and reactivated your plugin BUT …..

    define( ‘WP_DEBUG’, true ); gives no error…

    Now i have no errors but creating new product or edit someone give white page…

    Any hint how i can find the error now ?

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    It looks like there have been a few reports of this:
    https://github.com/facebookincubator/facebook-for-woocommerce/issues/1715
    https://github.com/facebookincubator/facebook-for-woocommerce/issues/1700

    In some cases we’ve seen, increasing the WP Memory limit for the site helped resolve the issue. Please reach out to your hosting to ask them to increase the memory limit to at least 512MB and see if that fixes things.

    If you are still having trouble, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

    Thread Starter Bembelrocker

    (@bembelrocker)

    Thank you for your help !

    Raised limit to 512M and its working now again !

    Have a nice day ??

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Raised limit to 512M and its working now again !
    Have a nice day

    Right on! Glad to hear that ??

    Have a wonderful day as well!

Viewing 5 replies - 1 through 5 (of 5 total)
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