Issues with WooCommerce orders emails

Hello,

How are you adding these products to the order? Can you provide a working example with details of the products, the line items and screen shots please?

cheers,

Jamie.

Hi there… Thanks for your reply
I’m adding the products “the normal way”. Just adding every “extra” as a single product but the prices are wrong. Here you can see the issues with the prices… https://imgur.com/a/zpIz2Ro
The second image shows the wrong prices and the first one shows the correct ones…
Every products are just single products.
As you can see the ‘Jamón’ and ‘Queso Mozarella’ prices are wrong on the second image and are exactly the same products.
When I get the orders the prices are right but not on the orders emails.

• This reply was modified 6 years, 11 months ago by mdc555.

Hello,

This is all done via the front end add to cart? Or are you manually creating orders? I’m still having trouble understanding what you are trying to do. Can you give 3 product examples (links to a page you have it) and the add to cart procedure you use. As well as the order screen.

Which order emails? To vendors or to customers? Order emails to vendors only show the commission not the total price by default.

cheers,

Jamie.

Hi…
I’m doing everything from my app via REST API, I’m using my site just as a backend. My code to place orders works fine. The only issue I’ve found so far is this one with the orders emails and is mainly with the subtotals per products. I’ve detected he issue on the vendors emails.
How I’m adding the products to the orders: I just add one product per line_items. As everything is done in my app I just show the actual prices per product on the app cart. As I told you I need to add the same product more than once on my orders as these products are extras or addons of other products. For example: if I have a vendor that sells pizzas then several pizzas can “share” the same extra ingredients, toppings or maybe drinks and I add these toppings as simple products to my orders.
When I said “total” I mean the subtotal for each product on each line_items. I know that your plugin modifies the “normal” total with the commission which is great.
The issue as you can see on the following link is only on the vendor email.
In this link you can see the difference in the subtotals of the products that appear more than once on the orders email. You can see the right price for each “extra” on my app Cart screen shot.

View post on imgur.com

Waiting for your reply…
Thanx in advance.

Hello,

Are you able to test this with the latest master on GitHub? I’m about to release 2.0 and I have re-written all the email classes and related templates. I’m wondering if this is fixed in 2.0 or ill need to fix it in that too. As I will not be fixing any issues in the 1.9 branch.

https://github.com/wcvendors/wcvendors/

cheers,

Jamie.

Hey friend…
I’ve tried the latest master on GitHub and now the prices are right!!! I like the new template.
In my particular case I don’t need the Commissions column or rows. Any suggestion on how to “safely” hide these values from my emails?? I may try to modify the vendor email template. If you like just tell me which is the file to edit and I’ll do it.
Other thing about this update is that is not showing me the texts in Spanish as the previous version but I guess that the final release will work with the translations…
Thanx for your help.

• This reply was modified 6 years, 11 months ago by mdc555.

Any clues on when will be released version 2.0?? I’m asking because I use WCFM and this Git branch is not quite stable yet and crashes the WCFM vendors dashboard…

Hello

Version 2 is stable and in its final stages of testing. There is nothing wrong with my product. If a 3rd party product that connects to mine doesn’t work it is up to that developer to fix it, not me.

cheers,

Jamie.

I know… I say that is not stable because the developers of the other plugin told me that. I really love your product and you got my 5 stars rating. Your product deserves it!!!
Anyway I’m waiting for the final release of version 2.0…
Regards

Hello,

That’s interesting considering the developers have never contacted me, never created a GitHub issue related to anything. So their claims at this point are completely false. The only thing they have done is scummy advertising in my support forums.

If you want a top quality front end you should look into the one I developed. It’s actually built and supported by me. It’s not free but you get what you pay for.

cheers,

Jamie.

Sorry dude!! It was’n my intention to bother you with that comment. If possible I can erase it right now. I love your plugin and is the only one that I’ll be using and recommending to anyone.

I think they was talking about the actual Git branch because on the other hand their opinion about your plugin is excellent…

Hello,

No issue with me. I just find it interesting that people will claim something is broken and then not bother to help me, when their product relies on mine, you’d think they would want to give me feedback so I can resolve the issues no?

Well the git branch 2.0.0 is stable and will be released on Monday.

cheers,

Jamie.

Is good to know the release date. Thanx a lot!!!
They told me that they will work on their plugin once yours is released to get theirs working with yours. I may have not expressed correctly when I told you that. As far as I can see they want to have everything working fine and let me tell you that they have your plugin in the top of their priorities as they (and thousands of people, including me) consider that your plugin is just GREAT.
Thanx for your support. Fast and useful as anyone wants to expect from a developer. Keep up the good work and again… Congratulations for your great work!!!! This truly deserves more than a 5 stars rating!!!
Cheers…