Issues with the checkout and cart

  • Resolved anahmd

    (@anahmd)


    2 weeks, 6 days ago

    Hello support team,

    I’m using the free version of the plugin, and faced some issues in both cart and chekc out page.

    1. Both in the first page and in the second page, the short description of the ordered product is shown and not the shopping cart description.
    2. The “Place order” button is not shown in the check out page. (I see the button while editing the page)
    3. I have already defined shipping zones and options in woocommerce setting, so that from an order value of 100€ the delivery would be free, but in the checkout page just the free shipinng is shown and selected.

    The page is in german and is locked.
    If you want to visit the page, please enter “Hallo1234” and then you will be able to visit the page.

    I look forward to your feedback and help.

    Best regards,
    Anahita Hamidi

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Greetings.

    1. I see the cart and checkout page is built with Shopengine. not WowStore. I think they can provide better assistance on this concern.
    2. I have visited your site and found the order button – image.
    3. I have test this on our environment with WowStore and the free shipping condition is working fine.

    Check if you are using any other shipping related plugin. Also check if any plugin is conflicting

    Read this article – READ FIRST

Viewing 1 replies (of 1 total)
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