Issues with shopping cart

  • Resolved hamadata

    (@hamadata)


    2 years, 8 months ago

    Hi,

    I had set up website with woocommerce linked to printful and everything seems to be working fine. Only problem is that when different variables are selected like color and size, the system would indicate that I still have to selection options before anything can be added to the cart. To resolve this issue I would just clear site cache and it would work, but obviously the customer would not have access to clearing the cache memory of the website. Then if and when that is resolved, I have tried your payment and other third party payment plugins, and they all seem to be working in endless loop. When you press on to pay for the order, it just does nothing but only displays that looping circle endlessly. I tried paypal and stripe plugins one with you and two other plugins and same issues for all three of them. If I refresh it gets out of that mode but then again I would still have to go through the payment process that still fails. I tried using different browser: edge and chrome and same outcome.

    I have been reading online that some people were having issues with latest upgrade of Woocommerce, not sure if this is part of that or not. Can you please help and guide me how to address these issues? Thanks

Viewing 3 replies - 16 through 18 (of 18 total)

  • I’m experiencing the same problem.

    Since the site last worked, I’ve done a few things that MAY have caused problems. I just don’t know where to start frankly.

    1. I did a “Search and Replace” in the product database to replace some errors in product descriptions
    2. I turned on Siteground’s Security and Caching plugins
    3. I added a Login with Social plugin
    4. I added a custom login page

    I’m pretty confident it’s NOT the theme (Divi) since it’s been working for weeks while I’ve been developing the site.

    I’ve seen the advice about restarting with a different theme (not going to do that thanks) and restarting with plugins turned off in groups etc.

    Is there ONE thing that’s more likely than another to have caused this?
    I am super frustrated as I was only a day or so away from going live!

    What should I share for people to help me?

    Thanks!

    Plugin Support Rafy

    (@nawaz0705)

    Hi @brentflink

    Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there. ??

    Thank you!

    Thanks Rafy. I’ll do that.

    ??

    B

Viewing 3 replies - 16 through 18 (of 18 total)
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