Issues with Revolut cards

Hello jovan89,

Thank you for contacting WooCommerce support.

Could you provide more details on how you’ve set up the Revolut payment method?
Understanding your configuration will help in troubleshooting the issue.

Additionally, to assist you further, I’d like to review your site’s System Status Report.
You can access it via WooCommerce > Status. From there, select Get system report and then click Copy for support.

Once you have the report, please paste the here using the code block.
This will allow me to analyze your setup in more detail and provide a more accurate solution.

Looking forward to your response. ??

Hi Zubair,

We are not using separate payment method for the Revolut, they are just using the Revolut credit card through the credit card payment set through the BrainTree plugin.

Payments where attempted for this product:
https://imimediation.org/support/imi-qualified-profile-annual-subscription-vat-exclusive-if-applicable/

We have provided these customers with two 100% coupon codes, one for sign up and other for the subscription price. So total is correctly shown as 0, once these coupon codes are applied.

And here is status report:

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://imimediation.org<br>Site address (URL): https://imimediation.org<br>WC Version: 9.3.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.1<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: ?<br>WP Cron: ?<br>Language: en_GB<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.0.30<br>PHP Post Max Size: 977 MB<br>PHP Time Limit: 600<br>PHP Max Input Vars: 100000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.35<br>Max Upload Size: 977 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wp_<br>Total Database Size: 721.81MB<br>Database Data Size: 498.04MB<br>Database Index Size: 223.77MB<br>wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.34MB + Index: 0.55MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.33MB + Index: 0.16MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.25MB + Index: 0.31MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 48.53MB + Index: 31.38MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 17.55MB + Index: 16.03MB + Engine InnoDB<br>wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_automatewoo_abandoned_carts: Data: 0.06MB + Index: 0.08MB + Engine InnoDB<br>wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_automatewoo_customers: Data: 0.41MB + Index: 0.94MB + Engine InnoDB<br>wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_automatewoo_guests: Data: 0.05MB + Index: 0.06MB + Engine InnoDB<br>wp_automatewoo_log_meta: Data: 1.52MB + Index: 0.72MB + Engine InnoDB<br>wp_automatewoo_logs: Data: 0.13MB + Index: 0.23MB + Engine InnoDB<br>wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_commentmeta: Data: 1.13MB + Index: 0.16MB + Engine InnoDB<br>wp_comments: Data: 14.52MB + Index: 9.09MB + Engine InnoDB<br>wp_custom_user_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_db7_forms: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_email_log: Data: 0.16MB + Index: 0.00MB + Engine InnoDB<br>wp_email_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_ewwwio_images: Data: 0.34MB + Index: 0.31MB + Engine InnoDB<br>wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gdpr_consent: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_gdpr_userlogs: Data: 4.52MB + Index: 0.00MB + Engine InnoDB<br>wp_hubwoo_log: Data: 131.14MB + Index: 0.00MB + Engine InnoDB<br>wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_ju_queue: Data: 0.19MB + Index: 0.06MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 20.27MB + Index: 0.30MB + Engine InnoDB<br>wp_pmxe_exports: Data: 0.52MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxe_posts: Data: 0.28MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxe_templates: Data: 0.45MB + Index: 0.00MB + Engine InnoDB<br>wp_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_post_smtp_logs: Data: 6.02MB + Index: 0.00MB + Engine InnoDB<br>wp_postmeta: Data: 47.58MB + Index: 43.13MB + Engine InnoDB<br>wp_posts: Data: 38.41MB + Index: 3.83MB + Engine InnoDB<br>wp_redirection_404: Data: 9.02MB + Index: 3.38MB + Engine InnoDB<br>wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_redirection_items: Data: 0.13MB + Index: 0.16MB + Engine InnoDB<br>wp_redirection_logs: Data: 1.02MB + Index: 0.16MB + Engine InnoDB<br>wp_snippets: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB<br>wp_term_taxonomy: Data: 1.52MB + Index: 0.73MB + Engine InnoDB<br>wp_termmeta: Data: 0.13MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 5.52MB + Index: 9.16MB + Engine InnoDB<br>wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_um_metadata: Data: 15.55MB + Index: 23.61MB + Engine InnoDB<br>wp_usermeta: Data: 36.58MB + Index: 27.09MB + Engine InnoDB<br>wp_users: Data: 1.52MB + Index: 0.69MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.38MB + Index: 0.48MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.36MB + Index: 0.28MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.14MB + Index: 0.16MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_zapier_history: Data: 0.33MB + Index: 0.16MB + Engine InnoDB<br>wp_wcs_payment_retries: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wfBlockedIPLog: Data: 0.16MB + Index: 0.00MB + Engine InnoDB<br>wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfConfig: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfFileMods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfHits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfKnownFileList: Data: 6.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfLogins: Data: 1.52MB + Index: 0.42MB + Engine InnoDB<br>wp_wfNotifications: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB<br>wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpfd_doc_content: Data: 0.42MB + Index: 0.02MB + Engine InnoDB<br>wp_wpfd_docs: Data: 0.13MB + Index: 0.14MB + Engine InnoDB<br>wp_wpfd_index: Data: 0.09MB + Index: 0.20MB + Engine InnoDB<br>wp_wpfd_statistics: Data: 14.52MB + Index: 27.58MB + Engine InnoDB<br>wp_wpfd_stops: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpfd_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpfd_vectors: Data: 11.52MB + Index: 13.03MB + Engine InnoDB<br>wp_wpfd_words: Data: 4.52MB + Index: 1.52MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpml_mails: Data: 32.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_wt_iew_action_history: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>acf-field: 27<br>acf-field-group: 6<br>amn_mi-lite: 2<br>astra_adv_header: 4<br>attachment: 3230<br>aw_workflow: 7<br>bulk_registration: 42<br>custom_css: 2<br>forum: 7<br>inspire_invoice: 783<br>jetpack_migration: 2<br>jp_img_sitemap: 2<br>jp_img_sitemap_index: 1<br>jp_sitemap: 1<br>jp_sitemap_master: 1<br>jp_vid_sitemap: 1<br>link_library_links: 572<br>nav_menu_item: 849<br>obituary_testimonial: 62<br>oembed_cache: 14<br>page: 164<br>post: 773<br>product: 27<br>pt_view: 7<br>reply: 20<br>revision: 1161<br>sa_slider: 2<br>shop_coupon: 83<br>shop_order: 5041<br>shop_order_refund: 84<br>shop_subscription: 2327<br>topic: 21<br>tribe_events: 456<br>tribe_organizer: 45<br>tribe_venue: 110<br>tribe-ea-record: 3<br>um_directory: 24<br>um_form: 17<br>um_mailchimp: 4<br>um_notice: 4<br>um_profile_tabs: 2<br>um_review: 581<br>um_role: 11<br>um_social_login: 2<br>user_request: 9<br>wp_block: 8<br>wp_global_styles: 2<br>wp_navigation: 1<br>wpcf7_contact_form: 5<br>wpfd_file: 1031<br>wpsl_stores: 179<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (59) ###<br><br>Aelia Foundation Classes for WooCommerce: by Aelia – 2.6.0.241007<br>ManageWP - Worker: by GoDaddy – 4.9.20<br>Advanced Custom Fields PRO: by WP Engine – 6.3.8<br>WooCommerce Currency Switcher - Subscriptions Integration: by Aelia – 2.1.17.240910<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3<br>Astra Pro: by Brainstorm Force – 4.8.3<br>The SEO Framework: by The SEO Framework Team – 5.0.6<br>AutomateWoo: by WooCommerce – 6.1.0<br>Automattic for Agencies Client: by Automattic – 0.2.1<br>EditorsKit: by Munir Kamal – 1.40.6<br>Classic Widgets: by WordPress Contributors – 0.3<br>Code Snippets: by Code Snippets Pro – 3.6.5.1<br>Contact Form 7: by Takayuki Miyoshi – 5.9.8<br>Contact Form CFDB7: by Arshid – 1.2.7<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>EWWW Image Optimizer: by Exactly WWW – 7.9.0<br>Advanced Sending for Flexible Invoices: by WP Desk – 1.1.17<br>Flexible Invoices for WooCommerce PRO: by WP Desk – 4.6.8<br>FlyingPress: by FlyingWeb – 4.15.2<br>Jetpack: by Automattic – 13.9<br>Link Library: by Yannick Lefebvre – 7.7.2<br>Livemesh SiteOrigin Widgets Pro: by Livemesh – 2.0.1<br>SuitePlugins - Login Widget for Ultimate Member: by SuitePlugins – 1.1.2<br>Perfmatters: by forgemedia – 2.3.3<br>Post SMTP: by Post SMTP – 2.9.9<br>Redirection: by John Godley – 5.5.0<br>Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6<br>Safe SVG: by 10up – 2.2.6<br>SC Sales Reports: by StuntCoders – 1.0<br>Simple Cloudflare Turnstile: by Elliot Sowersby<br>RelyWP – 1.27.0<br><br>SiteOrigin Premium: by SiteOrigin – 1.66.1<br>SiteOrigin Widgets Bundle: by SiteOrigin – 1.63.2<br>Timeline Block: by Cool Plugins – 1.6.2<br>Spectra: by Brainstorm Force – 2.16.0<br>Ultimate Member: by Ultimate Member – 2.8.8<br>Ultimate Member - Notices: by Ultimate Member – 2.1.8<br>Ultimate Member - Profile tabs: by Ultimate Member – 1.1.2<br>Ultimate Member - reCAPTCHA: by Ultimate Member – 2.3.7<br>Ultimate Member - User Reviews: by Ultimate Member – 2.2.7<br>Ultimate Member - Social Login: by Ultimate Member – 2.5.7<br>Ultimate Member - Terms & Conditions: by Ultimate Member – 2.1.8<br>Ultimate Member - User Locations: by Ultimate Member – 1.1.3<br>Ultimate Member - WooCommerce: by Ultimate Member – 2.4.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Aelia Currency Switcher for WooCommerce: by Aelia – 5.2.0.241007<br>Braintree for WooCommerce Payment Gateway: by WooCommerce – 3.2.1<br>Google Analytics for WooCommerce: by WooCommerce – 2.1.7<br>WooCommerce Name Your Price: by Kathy Darling – 3.5.14<br>WooCommerce Subscriptions: by WooCommerce – 6.7.0<br>WooCommerce Zapier: by Tectalic (formerly OM4 Software) – 2.11.1<br>WooCommerce: by Automattic – 9.3.3<br>Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.7<br>WP Crontrol: by John Blackbourn – 1.17.0<br>WP File Download Addon: by Joomunited – 4.7.4<br>WP File Download: by Joomunited – 6.1.4<br>WP Mail Logging: by WP Mail Logging Team – 1.13.0<br>WP Rollback: by WP Rollback – 2.0.7<br>WP Store Locator: by Tijmen Smit – 2.2.241<br>YITH WooCommerce Anti-Fraud Premium: by YITH – 1.43.0<br><br>### Inactive Plugins (2) ###<br><br>Order Export & Order Import for WooCommerce: by WebToffee – 2.5.6<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br><br>### Dropin Plugins () ###<br><br>advanced-cache.php: advanced-cache.php<br><br>### Must Use Plugins (2) ###<br><br>CDN Cache Plugin: by  – 1.1.3<br>Joomunited WP Framework: by Joomunited – 1.0.2<br><br>### Settings ###<br><br>Legacy API Enabled: ?<br>Force SSL: ?<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: <br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>um_switcher (um_switcher)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 3 MB<br><br>### WC Pages ###<br><br>Shop base: #54 - /support/<br>Cart: #55 - /basket/ -  Contains the [woocommerce_cart] shortcode<br>Checkout: #56 - /checkout/ -  Contains the [woocommerce_checkout] shortcode<br>My account: #57 - /my-account-2/<br>Terms and conditions: #194 - /terms-of-use/<br><br>### Theme ###<br><br>Name: IMI Astra Child<br>Version: 1.0.0<br>Author URL: https://imimediation.org/<br>Child Theme: ?<br>Parent Theme Name: Astra<br>Parent Theme Version: 4.8.3<br>Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: –<br><br>### Subscriptions ###<br><br>WCS_DEBUG: ? No<br>Subscriptions Mode: ? Live<br>Subscriptions Live URL: https://imimediation.org<br>Subscriptions-core Library Version: 7.5.0<br>Subscription Statuses: wc-active: 467<br>wc-pending-cancel: 7<br>wc-pending: 1348<br>wc-on-hold: 306<br>wc-cancelled: 199<br><br>WooCommerce Account Connected: ? Yes<br>Active Product Key: ? Yes<br>Custom Retry Rules: ? No<br>Custom Retry Rule Class: ? No<br>Custom Raw Retry Rule: ? No<br>Custom Retry Rule: ? No<br>Retries Migration Status: ? Completed<br>Report Cache Enabled: ? Yes<br>Cache Update Failures: ? 0 failure<br><br>### Store Setup ###<br><br>Country / State: Netherlands<br><br>### Subscriptions by Payment Gateway ###<br><br>other: wc-cancelled: 3<br>wc-on-hold: 1<br><br>Braintree (Credit Card): wc-pending-cancel: 4<br>wc-cancelled: 125<br>wc-active: 344<br>wc-on-hold: 178<br>wc-pending: 20<br><br>Braintree (PayPal): wc-on-hold: 40<br>wc-active: 87<br>wc-cancelled: 14<br>wc-pending-cancel: 3<br>wc-pending: 1<br><br>Direct bank transfer: wc-cancelled: 36<br>wc-on-hold: 73<br>wc-active: 33<br><br><br>### Payment Gateway Support ###<br><br>Braintree (Credit Card): products<br>card_types<br>payment_form<br>tokenization<br>charge<br>charge-virtual<br>authorization<br>capture_charge<br>customer_decline_messages<br>refunds<br>voids<br>customer_id<br>add_payment_method<br>token_editor<br>apple_pay<br>subscriptions<br>subscription_suspension<br>subscription_cancellation<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>multiple_subscriptions<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br><br>Braintree (PayPal): products<br>card_types<br>payment_form<br>tokenization<br>charge<br>charge-virtual<br>authorization<br>capture_charge<br>customer_decline_messages<br>refunds<br>voids<br>customer_id<br>add_payment_method<br>token_editor<br>subscriptions<br>subscription_suspension<br>subscription_cancellation<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>multiple_subscriptions<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br><br>Direct bank transfer: products<br><br>### Name Your Price ###<br><br>Version: <br>Database Version: <br>Template Overrides: –<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-10-10 13:33:52 +02:00<br>Options: ?<br>Notes: 189<br>Onboarding: completed<br><br>### Braintree (Credit Card) ###<br><br>Environment: Production<br>Tokenization Enabled: ?<br>Debug Mode: Off<br><br>### Braintree (PayPal) ###<br><br>Environment: Production<br>Tokenization Enabled: ?<br>Debug Mode: Off<br><br>### Action Scheduler ###<br><br>Complete: 53,219<br>Oldest: 2024-09-08 16:31:20 +0200<br>Newest: 2024-10-09 16:30:15 +0200<br><br>Failed: 5,796<br>Oldest: 2022-03-03 14:16:54 +0100<br>Newest: 2024-09-30 12:30:33 +0200<br><br>Pending: 488<br>Oldest: 2024-10-09 16:32:15 +0200<br>Newest: 2026-05-15 14:33:17 +0200<br><br><br>### WooCommerce Zapier ###<br><br>Database Version: ? 20<br>Detailed Logging Enabled: Yes<br>Legacy Mode Disabled: ? Yes<br>SSL: ? Yes<br>REST API Authentication Key(s): ? 0<br>Task History Record Count: ? 5710<br>Webhook #12: WooCommerce Zapier<br>- Status: active<br>- Trigger: subscription.updated<br>- Delivery Count: 3415<br>- User: Zapier<br>Webhook #11: WooCommerce Zapier<br>- Status: disabled<br>- Trigger: subscription.updated<br>- Delivery Count: 0<br>- User: Zapier<br>Webhook #10: WooCommerce Zapier<br>- Status: disabled<br>- Trigger: subscription.updated<br>- Delivery Count: 0<br>- User: Zapier<br>Webhook #9: WooCommerce Zapier<br>- Status: active<br>- Trigger: subscription.created<br>- Delivery Count: 714<br>- User: Zapier<br>Webhook #8: WooCommerce Zapier<br>- Status: active<br>- Trigger: subscription.status_changed<br>- Delivery Count: 1581<br>- User: Zapier<br><br>### Status report information ###<br><br>Generated at: 2024-10-09 16:30:52 +02:00<br>

Hello jovan89,

Thank you for your reply and clarification.

Additionally, since you’re using Revolut through the Braintree service, it would be a good idea to reach out to Braintree support for their input as well. They may have encountered similar cases and could offer a solution.

For comparison, I recommend installing the WooPayments plugin and testing if the issue persists with that payment gateway. This could help determine if the issue is specific to the Braintree integration or a more general conflict.

Let us know if you gather any further information, and I’ll do my best to assist!

Best regards.