Issues with radio buttons

  • Resolved marmas76

    (@marmas76)


    4 years, 9 months ago

    Hi,

    I have the following problems with radio buttons, the first one is very urgent:

    1- some people cannot click on their selection. They use Chrome but I don’t think it depends on that because I use it too and do not have such a problem. In some cases, a default is given (although I have not defined it!). Most people do not have this problem. What could it be?

    2- depending on the browser, the radio buttons are not aligned with the choice given. Chrome and Safari on Mac work fine; Firefox doesn’t! Any hints?

    Thanks, Marco

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author xnau webdesign

    (@xnau)

    A problem like this is really hard to diagnose without actually seeing it, and if you can’t duplicate the problem, we can only guess. Not being able to make a selection could be due to a layout issue: something like an invisible layer that overlies the buttons so they can’t be clicked. This might show up on some devices due to a smaller screen changing the layout and causing an overlap. This is something your theme would be doing, the plugin doesn’t generate those kind of layers.

    Another possibility is you have some javascript (from another plugin or the theme) that is interfering with clicking the buttons.

    As to the default, with radio buttons, they will be all unselected if no default value is set in the field. I suppose this could be different depending on the device/browser, but I don’t know. It may be best to set a default to avoid the uncertainty.

    Alignment issues are tricky to resolve, I did what I could to get them aligned, but there are a lot of factors outside of my control as a developer that could throw things off. If you want to address the issue, you’ll need to add some of your own CSS rules that fix the problem for your specific case. The plugin provides a place to add custom CSS rules in the settings.

    Thread Starter marmas76

    (@marmas76)

    Thanks for the reply! I will check it out. Best, Marco

Viewing 2 replies - 1 through 2 (of 2 total)
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