Issues with Product Variations

Would need to see the page to see if its template related.

Hi Mike,

The website is https://travelingmailbox.com … Here is the product page:

https://travelingmailbox.com/product/online-mailbox-subscription

Thanks for your help!

It is showing variations for me.

Hi Mike,

Yes it is now because we changed the code (the threshold) to be 100+. Its not using the new AJAX system that was in the newest update. After we updated, all it did was pop the screen up and say that no products were available for these variations.

Can you setup one thats over the threshold so I can see whats being returned?

Mike are you ready now to test? I can have it done now.

Make a new one, and hide it from catalog. Then it won’t affect your sales. I might not look right away.

Okay will do. I will post when I have it done.

Thanks

Mike,

I am a bit perplexed. See: https://travelingmailbox.com/product/test-product

We lowered the value to 75. I created a test product with over 100 variations. Yet the subscribe now button is showing. So I am not sure what the difference is honestly.

If you have one thats broken, in chrome, View > Developer > Console, see whats shown here after selecting all attributes: https://dl.dropboxusercontent.com/s/5bcuowaxol03ffv/2015-09-09%20at%2016.39.png?dl=0

Okay I will take another look. The variations were not working on any browser we tried last night after upgrading WC.

After you selected a product and picked your variations, a blue screen popped up and said no variations were available for the selection you chosen or something to that effected.

Mike,

My engineer told me to send you this:

Name Protocol Method Result Content type Received Time Initiator
https://travelingmailbox.com/product/online-mailbox-subscription?wc-ajax=get_variation HTTPS POST 200 application/json 5 B 202.62 ms XMLHttpRequest
attribute_billing-cycle: Monthly
attribute_choose-address: Tallahassee%2C+FL+(Premium+Address)
attribute_plan-type: Extended+Plan+(%2425+-+80+Page+Scans)
product_id: 15111
response: false

Mike,

Did any of that help?

Thanks

Patience, only now getting back into the forums :p

The response is false, so its not matching any from your form values. If you go to Tools > Export and export me the posts/variations I can see how its stored. It may be due to the encoding that it cannot match whats posted in the form.

Hey Mike ??

Would it be better if we just put up a test site (exact replica)?