Issues with PPEC and IPNs

  • Resolved intrepits

    (@intrepits)


    4 years, 3 months ago

    Hey Guys, I’m running into this issue:

    I’ve installed Woocommerce and the PPEC plugin, and everything works fine when purchasing, and it looks like when a purchase is automatically approved, then IPNs are not needed and the order shows as processing.

    But when the IPN is needed, I get this error:

    2020-08-26T14:05:31+00:00 CRITICAL Uncaught Error: Cannot instantiate abstract class WC_Gateway_PPEC in …/plugins/woocommerce/includes/class-wc-payment-gateways.php:94

    I’ve done some research, and I found out that the PPEC plugin doesn’t add a WC_Gateway_PPEC class, but something else is doing it (in fact the string says wc_gateway_ppec).

    Can you confirm this is the case? Can it be that something else is adding that string to the filter so then the script tries to load an inexistent WC_Gateway?

    Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    The WC_Gateway_PPEC class is indeed added by the PayPal Checkout plugin.

    Errors like this are usually a result of outdated code on the site.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here. Thanks!

    Thread Starter intrepits

    (@intrepits)

    
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Oldest: 2020-08-29 00:48:46 +0000
Newest: 2020-08-29 00:48:46 +0000
    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Thanks! Everything looks pretty good here.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin. It looks like your “Avada” theme could possibly be the cause. I also see you have the “Code Snippets” plugin (although it could be anything).
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    If you still have issues after that, try resetting the API information here: https://docs.woocommerce.com/document/paypal-express-checkout/#section-4

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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