Issues with plugin

  • Resolved webguru4u

    (@webguru4u)


    7 years, 1 month ago

    Hello

    1) I have enabled Paypal Express Checkout in my store and its the only payment method enabled. The problem is when my customers order something via Paypal, the email receipt to them shows my personal email address from Paypal and not my offical one. My official email is set currently as primary email on Paypal, but it still shows my personal email to customers on order receipts. How this can be changed?

    2) I did a test order in sandbox mode, when we get back to the review page from Paypal, it shows a “Cancel Order” link. Can we remove that cancel link somehow?

    3) I have placed a custom Paypal image which is bigger than the original one. It displays fine and in its original size (258×110 px) on the cart page and the mini cart on top but when enabled on the product page, it shrinks down to 90×38 px, which does not look right. Whats the reason for this?

    Looking forward to your response asap, thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @webguru4u,
    I’m so sorry for delay in response.

    I just visited your site and dont see our plugin active, are you using PayPal for woocommerce or standard paypal which comes with woocommerce? Can you confirm me that please?

    Thread Starter webguru4u

    (@webguru4u)

    Hello,

    Thanks for your reply finally ??

    Of course, I am using your plugin. Please check the screenshots-

    View post on imgur.com

    View post on imgur.com

    If you want I can send you the site access privately. Looking forward to an early resolution as I have a campaign about to go live soon. Thanks!

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @webguru4u,

    Thanks for confirming that. and really sorry for delay getting back to you.
    1- Please check in your WP settings which email you have set, also check in WC > settings > emails and see which email is being used.

    2- One simple way is to inspect the page and hide it using custom css, like setting the cancel button as display:none.
    Please try to add this in your theme custom css and see if that helps.

    .button.alt.angelleye_cancel {
    display: none;
}

    3- I think some css from your theme might be doing that, but its to early to say. It would be great if you can enable it on product page and send me URL so that I can see and guide you accordingly.
    I will wait for your reponse.
    Thanks!

    Thread Starter webguru4u

    (@webguru4u)

    Hi

    Thanks for your response. Ok, here is the status till now-

    1) I sorted this with Paypal.
    2) Fixed with your css, thanks.
    3) Here is the URL you need- https://www.temporary-url.com/74I6OH

    Thanks a lot!

    Thread Starter webguru4u

    (@webguru4u)

    sorry, this is the correct link- https://www.temporary-url.com/VEPR1Q

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @webguru4u, Please check following media query in your theme style [ScreenShot]
    Either remove or adjust that or you can add followin css in your style.css above that to override the default style.

    .single_add_to_cart_button.button.alt.paypal_checkout_button.single_variation_wrap_angelleye.ec_product_page_button_type_customimage.single_variation_wrap_angelleye_5899 {
    padding: 0 !important;
}

    Let me know if you have any other questions or concerns.
    Thanks!

    Thread Starter webguru4u

    (@webguru4u)

    Thanks a lot, this worked fine. I just wish the paypal button appears little right to where it is, just below the add to cart button to align with that, if possible.

    But anyways, it looks good too. Thanks!

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @webguru4u, Well you can play around with css to move it to where you wanted. Just make yourself comfortable with the chromes web inspector / debugger to do the magic.

    I’m glad that I was able to help you. With that I’m going to go ahead and mark this as complete but feel free to respond here again or create a new ticket if you need to.

    Also, If you have a moment to leave a review on our plugin page, it will be greatly appreciated.

    Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)
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