• Hi guys, good afternoon.

    In version 2.0 we are experiencing issues with out-of-stock products on the Kona Theme.

    Before it will be possible to select the variations and the phrase out of stock appeared as in the print below: https://prnt.sc/wl66Hnl4Vin6

    Allowing the customer to see the color, however, without being able to buy.
    See: https://prnt.sc/y7J9JoFY5V_n

    Now the button is just hidden or with an X and does not allow selecting the variation.

    We had to roll back the plugin version to get it working again.

    Will this be fixed?

    We have already opened a call with the theme as well.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support fizanzvai

    (@fizanzvai)

    Hi @gsouza,

    We have released a major update after the last version. So, you have to follow a couple of options.

    1. Take screenshots of all your “Swatches Settings” and then press the “Reset All” button

    2. Implement back all options comparing the screenshot before pressing the reset all button.

    Please DON’T forget to Take SCREENSHOTS of your Settings. Otherwise, you can get the back option preset option again.

    Tutorial to reset settings: https://www.loom.com/share/da5e9308f9d54756b7880fb9acf8ebc3

    Hopefully, This will help.

    Thank You`

    • This reply was modified 2 years, 9 months ago by fizanzvai.

    Hi @fizanzvai,

    Even we are facing the same issue. What we have noticed is in 2.0 version clickability of an out-of-stock variant has been made as a PRO only feature. We believe this feature is a basic functionality (as it was available to all in earlier versions) and should be available to all.

    I hope this is feature is revisited and made available to all.

    Thanks

    Thread Starter Guilherme Souza

    (@gsouza)

    Hello guys.
    I fixed everything that was indicated and updated to version 2.0.1, but I still can’t click on the variations that are out of stock.

    Before it worked showing the phrase out of stock, but still showing the color of the variation.

    Today it’s not working like that.
    We need to allow the customer to click on the variation even if it is out of stock.

    Plugin Support fizanzvai

    (@fizanzvai)

    @gsouza @scody

    Could you try the latest version of the swatches plugin. If it doesn’t fix, try the following code

    add_filter( 'woo_variation_swatches_global_ajax_variation_threshold_max', 'woo_variation_swatches_global_ajax_variation_threshold_max_edit', 10, 2 );
    function woo_variation_swatches_global_ajax_variation_threshold_max_edit( $size, $product ){
    	return 700;
    }

    Thank You

    Hi @fizanzvai,

    The Out of Stock variant is now clickable in the 2.0.3 version, but the ‘Disabled Attribute style’ feature is not working.

    Please check and fix it in your next update.

    Thank you.

    Thread Starter Guilherme Souza

    (@gsouza)

    Hello @fizanzvai how are you?

    Now everything seems to be ok.

    I can select the variables, even though it is out of stock, now showing that the product is out of stock.
    That’s what we wanted.
    Thank you very much.
    https://prnt.sc/Zvp8Xdw2s1gF

    I believe I just need to adjust what @scody sent in the next update, but my problem is solved.

    thank you very much for your attention

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Issues with out-of-stock products in Kona Theme’ is closed to new replies.