• Resolved mktgessentials

    (@mktgessentials)


    I continue to experience the og:image missing error on the entire site linked above. I have added the image within the global Yoast SEO social settings, as well as on a per-page basis. I have already ruled out plugin conflicts. Why is this still not appearing?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support devnihil

    (@devnihil)

    We checked on the page https://mvhpharmacies.wpengine.com/ and confirmed that no og:image is being output in the source code, despite other Open Graph tags being output. Can you please confirm you are using the most recent Yoast v12.0? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.2.3? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/
    ?
    ?If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    Also, if you clear your cache (server, plugin/theme, or CDN such as Cloudflare) does this resolve the issue? If you are not sure how to clear your server cache you should speak with your host provider.

    Thread Starter mktgessentials

    (@mktgessentials)

    Hello,

    I just checked and I’m running Yoast version 12.0 and WordPress version 5.2.3. I re-cleared all of my caches and I’m still experiencing the issue.

    MariusG

    (@marius_codeinwp)

    Hi @mktgessentials,

    Did you use the same image for Facebook as for Twitter? If so, the issue is that the image is too small. When you choose this image for Facebook, you should get a message that the image is too small, as seen here.

    Your image’s dimension is 300×91. Facebook requires that the images are at least 200×200, as seen here.

    Try replacing the image with a larger one (or resize the current one) so that it meets Facebook’s requirements.

    We hope to have cleared things up for you and please don’t hesitate to let us know if you have any further questions.

    Thread Starter mktgessentials

    (@mktgessentials)

    Oh, that worked! Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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