Viewing 13 replies - 1 through 13 (of 13 total)
  • mbrsolution

    (@mbrsolution)

    Hi, can you disable all your other plugins except this one. Carry out another test and see if it works now.

    Hi, I am also using this plugin and having same issue with Slideshow. This started happening when I migrated my wordpress web hosting to managed wordpress hosting at Online

    I tried to disable all other plugins, and then it worked, but when I use it with W3 Total Cache premium edition, it fails to work.

    Thread Starter gene-stevo

    (@gene-stevo)

    Thank you so much for the replies. I have two wordpress installation on different servers and the issues are the same on both.
    I did just deactivate every single plugin on one of the sites and it made no difference at all.
    Cheers,
    Eugene.

    mbrsolution

    (@mbrsolution)

    @gene-stevo what would you like to achieve with the Title?

    Thread Starter gene-stevo

    (@gene-stevo)

    Re the title issue, I don’t really mind it not showing until mouse-over as I think it looks cleaner and it won’t take the user long to work out how to find the image title and captions. I only report it as it functions in the opposite way to how the settings panel suggests. That said I do think the title and description/caption would be better underneath the image rather than over the top of it as a full width banner.
    Biggest concern though is the lack of URL. OK it can be added later manually but that is going to be a real pain as this site is going to have many such slide shows in the long term.
    The missing loading icon is also a problem when images being show are high res.
    Thanks for the continued support by the way.

    mbrsolution

    (@mbrsolution)

    Can you test one of WordPress default themes like Twenty Fifteen?

    Thread Starter gene-stevo

    (@gene-stevo)

    Tried with and without plugins using 2015 theme eg:
    current testing site
    Cheers,
    Eugene.

    mbrsolution

    (@mbrsolution)

    The plugin developer will investigate further your request.

    Lee

    (@lsnyderon-demanproductionsco)

    I’m experiencing the same issue, after upgrading WordPress. Slideshow doesn’t work on Chrome. Help!

    mbrsolution

    (@mbrsolution)

    Hi all there is a new version coming out soon. This version might fix this issue you are experiencing.

    @lee could you start a new support thread please. It is easier to manage issues per individual.

    Thank you

    Thread Starter gene-stevo

    (@gene-stevo)

    Thanks you for the update. I look forward to trying out the new version. Fingers crossed ??

    Plugin Author Stefan Boonstra

    (@stefanboonstra)

    I haven’t been able to reproduce the problem you’re having with the slideshow on your website. Does the problem persist? And if so, in what browser are you having these issues?

    Thread Starter gene-stevo

    (@gene-stevo)

    Hi Stefan,
    Thanks for getting in touch and sorry for the delay in answering. My host has been blessed with server issues so I’ve been off line for a bit.
    A live version of the some of the issues can be seen here:
    Working Example
    The problems do persist and exhibit on all browsers. The issue of the missing load icon isn’t really a concern as most images are optimized so load quickly anyway.
    As you will see the title and captions only show on mouse over even though “Show title and description” and Hide same on mouse over are both ticked “Yes”. This again isn’t a major issue, in fact I prefer it that way.
    The only real problem is the absence of the url to the full size images, unless I enter it manually which with a lot of slide shows would be a pain.
    The only non default settings are height set to 400px instead of 200 and Activate Pagination is set to no. I’ve tried with all settings at their default value and with template 2015 in place with no other plugins. Nothing seams to make a difference.
    Thanks for looking into this,
    Cheers,
    Eugene.

Viewing 13 replies - 1 through 13 (of 13 total)
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