Issues with links

  • Resolved stsorrell64

    (@stsorrell64)


    4 years, 1 month ago

    In another post here in this forum, I noted that it seems as though we’ve lost the ability to add links to images in a gallery…it looks as though that is now part of the Pro Version. But, even so, I’m having another related issue to links…

    Apparently, if the above is true and we can no longer add links, for all images where we had links already in place prior to this change, those links remained intact and still work…as if we were “grandfathered in”. However, on any image where I did NOT have a link…if a user clicks on the image to zoom in, if they click on the zoomed image, it opens up a link from another image.

    The page I’ve referenced is for sponsors of the page. If a user clicks on an image and a different sponsor’s page opens in a new link, then we have a problem.

    I can’t find any way to stop that from happening…

    • This topic was modified 4 years, 1 month ago by stsorrell64.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • You need to add the link from a different plugin.. I use Mesmerize Pro theme and they have a gallery option. So I access my images from there and add links. But when I go back to Robo Gallery, the link field is still greyed out haha. Perhaps you can try one of those free Gallery apps.

    • This reply was modified 4 years, 1 month ago by shiqwear.
    Thread Starter stsorrell64

    (@stsorrell64)

    Update to previous post:

    I had forgotten that I have a paid PRO version of this plugin, so I should have access to the links feature on each image in a gallery. I deleted and re-installed the Pro Key and now it works again. But I do still have other issues, and I have submitted a ticket, which I hope is answered efficietly.

    Thread Starter stsorrell64

    (@stsorrell64)

    I never received a response from the developer. I’m found a work around for my issues, no thanks to them.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I had forgotten that I have a paid PRO version of this plugin

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 4 replies - 1 through 4 (of 4 total)
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