Issues with importing user points

Hi @dennis8976

GamiPress works with events. When your users gain more points after you manual assignation, they will receive the achievement (if they have not earned it after the bulk process).

Those they had the achievement because you create the bulk point gain process, you should create another bulk process to give them the achievement.

It is not a bug, it is a security behaviour.

To save the user earning bulk points process on logs, you have to activate the switcher before you create the import:

View post on imgur.com

Hope it helps!

Hi @flabernardez

Thanks for getting back to me. I am pertaining to the import tool, not the bulk awards. I already set the rank to be awarded one the points balance is reached. As I mentioned, ranks of some users do not update even if they meet the required points balance if I use the import tool. Manual input through bulk awards is working fine, but import tool sometimes occur this issue.

Regarding the logs, it is perfectly working for me except for the fact that the logs for imported user points are in private thus it does not display in my [gamipress_earnings] shortcode. Here are screenshots to support my explanation: https://imgur.com/a/JAaMyPc

Thanks so much for your help!

Hi @dennis8976!

Our import tool does not save the information on user earnings. However, we have a snippet to include them there ??

function my_prefix_insert_user_earning_on_import_points_tool( $user_id, $points, $points_type, $args ) {

if( ! defined( ‘DOING_AJAX’ ) ) return;
if( ! DOING_AJAX ) return;
if( ! isset( $_REQUEST[‘action’] ) ) return;
if( $_REQUEST[‘action’] !== ‘gamipress_import_export_points_tool_import’ ) return;

$points_type_obj = gamipress_get_points_type( $points_type );
$award = ( current_filter() === ‘gamipress_award_points_to_user’ );

if( ! $award ) {
$points *= -1;
}

gamipress_insert_user_earning( $user_id, array(
‘title’ => ( isset( $args[‘reason’] ) ? $args[‘reason’] : ” ),
‘post_id’ => $points_type_obj[‘ID’],
‘post_type’ => ‘points-type’,
‘points’ => $points,
‘points_type’ => $points_type,
‘date’ => date( ‘Y-m-d H:i:s’, current_time( ‘timestamp’ ) ),
) );

}
add_action( ‘gamipress_award_points_to_user’, ‘my_prefix_insert_user_earning_on_import_points_tool’, 10, 4 );
add_action( ‘gamipress_deduct_points_to_user’, ‘my_prefix_insert_user_earning_on_import_points_tool’, 10, 4 );

To easily add the code on your site, simply install the plugin “Code Snippets” that lets you add custom code without touch a single file.

Have a great day!

Hi @flabernardez

I tried using this code but it does not seem to work. Is there any error?

Thanks,
Dennis

Hi @dennis8976

So sorry! I completely forgot to add code formatting when I put the code. Here you have:

function my_prefix_insert_user_earning_on_import_points_tool( $user_id, $points, $points_type, $args ) {

    if( ! defined( 'DOING_AJAX' ) ) return;
    if( ! DOING_AJAX ) return;
    if( ! isset( $_REQUEST['action'] ) ) return;
    if( $_REQUEST['action'] !== 'gamipress_import_export_points_tool_import' ) return;

    $points_type_obj = gamipress_get_points_type( $points_type );
    $award = ( current_filter() === 'gamipress_award_points_to_user' );

    if( ! $award ) {
        $points *= -1;
    }

    gamipress_insert_user_earning( $user_id, array(
        'title'	        => ( isset( $args['reason'] ) ? $args['reason'] : '' ),
        'post_id'	    => $points_type_obj['ID'],
        'post_type' 	=> 'points-type',
        'points'	    => $points,
        'points_type'	=> $points_type,
        'date'	        => date( 'Y-m-d H:i:s', current_time( 'timestamp' ) ),
    ) );

}
add_action( 'gamipress_award_points_to_user', 'my_prefix_insert_user_earning_on_import_points_tool', 10, 4 );
add_action( 'gamipress_deduct_points_to_user', 'my_prefix_insert_user_earning_on_import_points_tool', 10, 4 );

Hope it helps now!

Hi @flabernardez

Thank you so much it is reflecting now! However I would just like to ask one last thing, the points displayed is the cumulative sum, is it possible to only display the amount of points that is awarded at that instance, just like how it displays when I award points through Bulk Awards?

Thanks,
Dennis

Hi again @dennis8976!

I am so sorry but that is not possible. The import system takes by CSV entry.

Have a great day!

Hi @flabernardez

Sorry I may have not explained it well, currently it displays the total points of the user instead of what is indicated in the CSV entry. Attached is an example, I uploaded two CSVs differently, one for the Test 1 and another for the Test 2.

View post on imgur.com

Both imports are worth 3,000 diamonds but on the second one, it reflects 6,000 which is the total from the two CSV imports. Is there a way to only show the points gained from the CSV entry?

Thank you so much!

Hi @dennis8976

Yes, we understood you hehe. That is not currently possible instead of making a custom code. Our plugin and that code we provide you add an entry to the user earnings based on every import you do.

If you would like to ask someone who can help you with the custom code, try to consult our trusted experts: https://gamipress.com/development-consultants/

Hope it is clearer ??

@flabernardez no worries, thank you so much! Your help has been very great ??

Thanks, @dennis8976! Do not hesitate to contact us if you need help ??

Have a great day!