Issues with importing from Facebook

  • Resolved tkillian

    (@tkillian)


    4 years, 8 months ago

    Hello,

    I have the paid version of supsystic’s gallery plugin. However I haven’t heard anything in almost two weeks from the tickets I made.

    When I go to do the facebook import I sign in and accept the facebook app for supsystic. I then go to add the page that I am an admin of. I have done both page ID and group name. It also does not pull any images from my own facebook account saying that there is no albums. I have disabled all other plugins, tried on a local host install running different PHP version (7.2 and 7.3) the server I have is on 7.4. I checked to see if Instagram worked and it does.

    I’m not sure what I’m doing wrong and I’ve following the help guide within the plugin and from the website:
    https://supsystic.com/documentation/facebook/

    Any idea how I can fix this?

    Thanks

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @supsysticcom Do not support customers here again. I have removed your reply.

    @tkillian For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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