• Resolved hiddenmonkey

    (@hiddenmonkey)


    hello
    using the configurator, i have set up all of my combos, but when going through choosing the selection, the customer only sees one of the choices to be made, even when selecting the others.
    It is a pram site, so need to choose chassis, seat and cushion.
    When selecting chassis and seat, the image show is of the cushion only. When choosing the cushion, it will scroll between the choices of cushion, but that is it.
    Not sure if it is something i have done or an issue with the plugin.

    Thanks for any help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    In order to see all the parts of the product, the images need to have transparent parts that let the parts below to be seen, the goal being to have a “true” representation of the final product.

    On the product you linked, the different parts of the pram have a solid white background and do not match each other in terms of size and perspective.

    If I set the opacity of the cushion to a lower value, you can see that all 3 elements are there:

    screenshot

    You could use the images you currently have and display them side by side instead, but it will require a few CSS adjustments.

    It depends on what you wish to achieve.

    Marc.

Viewing 1 replies (of 1 total)
  • The topic ‘Issues with images showing’ is closed to new replies.