Issues with icon when Inline icon is enabled on elementor

Hi @naayaab, thank you for reaching out to us! We’ve checked the issue on our end, and the UAE icons are loading and working as expected. It seems the issue may be due to the Font Awesome 4 Library not being enabled on your site.

To resolve this, please follow these steps:

1. Go to your WordPress dashboard.
2. Navigate to?Elementor > Settings.
3. Click on the?Advanced?tab.
4. Locate the option labeled?Load Font Awesome 4 Support?and set it to?Yes.
5. Save your settings.

Here’s a screenshot for reference: Screenshot.

Enabling Font Awesome 4 support in Elementor should fix the issue with the icons. If you have any other questions or need further assistance, don’t hesitate to let us know.

Have a wonderful day! ??

Thank you @iankusht for your reply friend but i tried this yesterday before posting this and today again – but it does not work. it only works when i disable elementor inline icon.

Hi?@naayaab, it seems to be strange. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form –?https://brainstormforce.com/open-a-ticket/.

When you do, kindly include all the necessary details, such as screenshots or a screencast will be more helpful and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

Thank you for your understanding, and we look forward to assisting you!

Kind Regards,
Ankush ??

Hello?@naayaab,

We haven’t heard from you in a while, so I am marking this thread as resolved. However, please feel free to reply if you need any assistance. I would be happy to help you if you are still facing any issues.

Wishing you a great day!
Ankush ??

hey Ankush,

as per your instruction i opened a ticket but haven’t gotten any response there.

Hi @naayaab, I have checked your ticket on our portal but we didn’t see any ticket. Could you please share the Ticket ID with us. So, we can confirm and get back to as soon as possible.

Hi @naayaab, It’s been a while since my last response, and we haven’t heard back from you. I’ll mark this thread as resolved due to inactivity. If you still need assistance, feel free to reply here or start a new thread for any other questions related to this plugin. We’re always here to help!
?
Kind regards,
Ankush ??

sorry for the delay ankush i became busy after but i looked for the ticket number that was not available but here is a ss of my submission which i did today only

Hi @naayaab, thank you for reaching out and opening a ticket with us. We’ve reviewed your issue and have already shared some details in our response to the ticket. Please take a look and get back to us with the required details so we can work towards resolving this quickly.

Hi @naayaab, as per the discussion on the support ticket we can confirm that the issue resolved. So I am moving forward and marking this thread as resolved.

If you need any help then kindly open a new thread. We will happy to assist you.

Kind Regards,
Ankush ??