Issues with header

  • Resolved caitlinfromart

    (@caitlinfromart)


    4 years, 2 months ago

    I did not build this site but I have been maintaining it for a while now. One thing I cannot figure out for the life of me is the logo on the top left. You can only click it from the very bottom of the image.

    I suspect there is an invisible piece of header covering the rest of the logo, or something with floating the header when scrolling screwed it up. Something in there is all screwed up.

    I don’t have a ton of WP experience besides what I’ve been teaching myself. But I’ve tried WP Bakery to fix it, and I’ve tried editing the page through the customization tab on the top.

    If you are kind enough to answer, please use baby speak. My WP language is far, far from fluent.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter caitlinfromart

    (@caitlinfromart)

    Thank you very much for pointing me in the right direction! I appreciate your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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